Onboarding Expert

hace 3 días


Medellín, Antioquia, Colombia Viamericas A tiempo completo

Viamericas is a leading international money transfer company, with thousands of agent locations across the United States and 95 countries. As an Onboarding Expert, you will play a vital role in our mission to help immigrants succeed by providing top-notch financial services. Our core values of respect, innovation, integrity, and impact guide everything we do.

Job Summary

We are seeking a skilled and detail-oriented Onboarding Expert to join our team. In this role, you will be responsible for executing onboarding procedures efficiently, ensuring high-quality results, and meeting regulatory requirements. Your expertise will be essential in supporting our sales force and driving business growth.

Key Responsibilities
  • Receive and review documentation from prospective agents, verifying accuracy and completeness.
  • Consult credit reports and state databases to ensure compliance with regulations.
  • Assign codes and enter agent information into our system.
  • Manage payment methods and maintain accurate records.
  • Provide timely support to other areas and agencies, resolving any issues that arise.
Requirements

To succeed as an Onboarding Expert, you will need:

  • A high capacity for teamwork and goal-driven performance under pressure.
  • The ability to respond quickly to demands while maintaining quality standards.
  • Familiarity with tools and software used for operation development.
  • An understanding of objectives and solutions-focused approach.
  • Labor concentration, flexibility, and calm demeanor in handling customer interactions.
Benefits

We offer a competitive salary of $62,500 per year, making us one of the highest-paying companies in the industry. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide opportunities for growth and learning, allowing you to develop your skills and advance your career.

About Us

Viamericas is the fastest-growing company in the industry, with best-in-class products and a commitment to excellence. We prioritize employee satisfaction and offer a dynamic work environment that fosters collaboration and creativity. Join our team and become part of a thriving organization that is changing the lives of immigrants worldwide.



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