Fintech Onboarding Manager
hace 6 días
We are seeking a highly skilled Fintech Onboarding Manager to join our team at SD Solutions. As a key member of our organization, you will play a crucial role in leading implementation projects with customers of Tipalti's rapidly growing SaaS-based Accounts Payable automation and global payments solution.
The ideal candidate is a self-motivated individual with strong technical skills, excellent communication abilities, and a proven track record of managing complex projects. You will work closely with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem-solving, and manage internal resources to resolve various customer issues.
Your responsibilities will include:
- Project Management: Coordinate project timelines, tasks, and development efforts with the internal engineering and customer teams to manage implementation projects and ensure we keep customers on plan and schedule.
- Technical Integration: Use your technical skills in web applications (e.g., HTML/CSS, iframe, etc.) and web services APIs (e.g., SOAP, REST, etc.) to integrate our products and help resolve customer issues.
- Customer Engagement: Demonstrate strong customer-facing capabilities to engage with customers and address their needs effectively.
You will be working in a fast-paced, deadline-driven start-up environment and will be passionate about providing exceptional customer service and helping others succeed.
In order to be successful in this role, you will need to have:
- A minimum of 2+ years of hands-on implementation experience with SaaS applications.
- Leading/Managerial experience.
- Hands-on experience with implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc., focusing on Accounts Payable functionality (procure to pay).
- Relevant account and customer management experience.
We offer a competitive salary for this position, estimated to be around $85,000-$120,000 per year, depending on experience and location.
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