Medical Sales Support Specialist

hace 7 días

Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completo

About Us

Medtronic is a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. We're committed to incentivizing better patient care and partnering across the industry to make healthcare more affordable and accessible.

Our Culture

We're a community of experts dedicated to ensuring quality, affordable healthcare worldwide. Our culture values diversity, equity, and inclusion, and we strive to create a workplace where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.

About the Role

We're seeking a highly skilled Sales Solutions Coordinator to join our Inside Sales team. As a Sales Solutions Coordinator, you will provide critical support to our sales team, including sales administration, insurance investigations, and customer sales support.

Key Responsibilities

  • Provide sales support for the Inside Sales team, including sales administration, insurance investigations, and customer sales support.
  • Contact insurance companies to obtain coverage information and follow up on required actions.
  • Assist with insurance and government programs follow-ups, documentation, and paperwork collection.
  • Support the process for CPT submitted compensation forms and training checklists, ensuring accuracy and cross-referencing SAP ICE and Salesforce.
  • Prepare and schedule appointments with patients for product trainings.
  • Provide exceptional customer service to external and internal customers.
  • Maintain SFDC by adding new accounts, TM assignments, and other relevant data.

Requirements

  • High school degree or equivalent.
  • 1 year of experience providing support for inside sales teams, customer service, back office, customer sales, or related fields.
  • Fluent in English.
  • Strong influencing skills.
  • Strong attention to detail to ensure accuracy and completeness.
  • Intermediate to advanced level of Excel.

Preferred Qualifications

  • Strong communication skills via email, in person, and by phone.
  • Bachelor's degree.
  • Experience working with Excel, Power BI, Salesforce, or SAP.

What We Offer

We offer a competitive salary and benefits package to all our employees, including:

  • Flexible working environment.
  • Annual Incentive Plan.
  • Pension scheme and group discount on healthcare insurance.
  • Training possibilities via Cornerstone/Skills Lab.
  • Employee Assistance Program and Recognize (our global recognition program).

Our Commitment

We're committed to creating a workplace where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We strive to drive inclusion, diversity, and equity forward to enhance the well-being of Medtronic employees and accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

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