Senior Relationship Manager

hace 4 días

Bogotá, Bogotá D.E., Colombia Yuno A tiempo completo
About the Role

We are seeking a highly skilled Senior Relationship Manager to join our Account Management team at Yuno. As a key member of our team, you will be responsible for building and maintaining strong relationships with our key clients in the payments industry.

Key Responsibilities
  • Develop and nurture relationships with key clients, understanding their business needs and goals.
  • Develop and implement plans to achieve revenue and growth targets.
  • Analyze market trends, competitor activities, and industry developments to identify new opportunities.
  • Drive revenue growth by upselling additional products or services to existing clients.
  • Collaborate with the sales and marketing teams to identify new business opportunities and expand the client base.
  • Work closely with product development, operations, and customer support teams to ensure seamless delivery of services to clients.
  • Monitor and measure client satisfaction, addressing concerns promptly and proactively.
  • Provide regular reports on key account metrics, performance, and growth opportunities.
  • Utilize data analytics to identify patterns and trends that can inform strategic decisions.
Requirements
  • Bachelor's degree in business, marketing, or a related field. Master's degree is a plus.
  • Fluent English and Spanish is a must (some interviews are conducted in English and others in Spanish).
  • 3+ years of proven experience as a Key Account Manager in the payments industry.
  • Strong understanding of payment technologies, financial services, and industry regulations.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinking and problem-solving abilities.
  • Ability to work collaboratively in a dynamic startup environment.
  • Results-driven and goal-oriented.

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