Business Development Representative

hace 1 semana


Bogotá, Bogotá D.E., Colombia Sur A tiempo completo

Job Title: Inbound Sales Representative

About Sur: Our company, Sur, is a leading provider of sports coaching services, dedicated to helping individuals achieve their fitness goals.

Job Summary: We are seeking a highly motivated and results-driven Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for generating new business opportunities and driving revenue growth through effective sales and customer engagement strategies.

Key Responsibilities:

  • Lead Generation: Conduct calls and follow-ups to leads generated from inquiries, utilizing our Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere that aligns with the client's needs and preferences.
  • Client Matching: Collaborate cross-departmentally to match clients with the best-suited coach based on the discovery phase outcomes.
  • Customer Engagement: Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals.
  • Relationship Building: Collaborate effectively within small teams and work independently when required, exhibiting high emotional intelligence and a willingness to be coached.
  • Customer Retention: Proactively prevent churn and customer attrition, providing end-to-end customer care to ensure long-term customer success.

Requirements:

  • Experience: Proven experience in sales, account management, customer success, or another related field.
  • Language Skills: Advanced level of English is a must.
  • Communication Skills: Excellent communication and collaboration skills, with the ability to build and maintain relationships to enhance customer experience and loyalty.
  • Adaptability: Self-motivated with the ability to meet tight deadlines in a fast-paced environment, willing to learn and adapt to new tools and technologies.

Benefits:

  • Salary Range: USD
  • Contract Type: Independent Contractor
  • Payment Frequency: Monthly
  • Schedule: 5 days a week, with at least one day being on the weekend, two consecutive days a week off

Language: English



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