Fintech Customer Experience Representative
hace 2 semanas
Company Overview
Nuvei Corp is a leading fintech company accelerating the business of clients worldwide.
We offer next-gen payments, all payout options, and services for card issuing, banking, risk, and fraud management. Our technology connects businesses to their customers in over 200 markets, with local acquiring in 47 markets, 150 currencies, and 586 alternative payment methods.
Job Description
A Fintech Customer Experience Representative provides exceptional support to merchants through inbound calls, leveraging documentation and resources to resolve issues efficiently. This role requires professionalism, tact, and a commitment to timely resolution of merchant requests.
The ideal candidate will be enthusiastic about delivering high-quality work, executing well-documented processes, and investigating solutions when needed. They will also be energized by professional skill development and learning opportunities.
Salary
$50,000 - $70,000 per year, based on experience and qualifications.
Required Skills and Qualifications
To succeed as a Fintech Customer Experience Representative, you will need:
- High school diploma or equivalent
- Experience in customer service
- Fluency in English
- A team-oriented mindset, with a focus on quality and precision
Benefits
Nuvei Corp offers a comprehensive benefits package, including medical coverage, paid vacation time, and paid sick leave. We also provide a hybrid working environment that allows employees to balance flexibility and collaboration.
About Nuvei Corp
We are an equal-opportunity employer committed to diversity, inclusion, and innovation. Our team is comprised of talented individuals who share our values and strive to create a workplace where everyone feels empowered to be their authentic selves. We believe in continuous improvement and growth, both personally and professionally.
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