Fintech Customer Experience Representative

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Nuvei Corp A tiempo completo

Company Overview


Nuvei Corp is a leading fintech company accelerating the business of clients worldwide.


We offer next-gen payments, all payout options, and services for card issuing, banking, risk, and fraud management. Our technology connects businesses to their customers in over 200 markets, with local acquiring in 47 markets, 150 currencies, and 586 alternative payment methods.



Job Description


A Fintech Customer Experience Representative provides exceptional support to merchants through inbound calls, leveraging documentation and resources to resolve issues efficiently. This role requires professionalism, tact, and a commitment to timely resolution of merchant requests.


The ideal candidate will be enthusiastic about delivering high-quality work, executing well-documented processes, and investigating solutions when needed. They will also be energized by professional skill development and learning opportunities.



Salary


$50,000 - $70,000 per year, based on experience and qualifications.



Required Skills and Qualifications


To succeed as a Fintech Customer Experience Representative, you will need:



  • High school diploma or equivalent
  • Experience in customer service
  • Fluency in English
  • A team-oriented mindset, with a focus on quality and precision


Benefits


Nuvei Corp offers a comprehensive benefits package, including medical coverage, paid vacation time, and paid sick leave. We also provide a hybrid working environment that allows employees to balance flexibility and collaboration.



About Nuvei Corp


We are an equal-opportunity employer committed to diversity, inclusion, and innovation. Our team is comprised of talented individuals who share our values and strive to create a workplace where everyone feels empowered to be their authentic selves. We believe in continuous improvement and growth, both personally and professionally.



  • Bogotá, Bogotá D.E., Colombia Payu A tiempo completo

    About PayU, a leading online payment service provider in 50+ high-growth markets, part of the Prosus group, we redefine the way people buy and sell online. As a key player in the fintech industry, we process approximately 6 million payments every day, deploying more than 400 payment methods and PCI-certified platforms.We are seeking a skilled Customer...


  • Bogotá, Bogotá D.E., Colombia Staffingabroad A tiempo completo

    In StaffingAbroad, we are looking for a skilled Bilingual Sales Representative to join our team and play a key role in the success of a well-established fintech company in the US.The Bilingual Sales Representative will be responsible for making calls to clients to present and sell various programs offered by the company, explaining the benefits and features...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU is a leading fintech company operating in 50+ high-growth markets. As part of the Prosus group, one of the largest technology investors worldwide, we aim to redefine online transactions for our merchants and millions of consumers.Our MissionWe deploy over 400 payment methods and PCI-certified platforms, processing approximately 6 million...


  • Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo

    Customer Service RepresentativeNuvei is a leading fintech company that accelerates the business of clients around the world. We're looking for a Customer Service Representative to join our team and provide exceptional support to our merchants.Key Responsibilities:Answer inbound customer service and technical support calls from our merchants.Utilize...


  • Bogotá, Bogotá D.E., Colombia Zerog - Ai In Aviation A tiempo completo

    **About Us**We are a leading online payment service provider, redefining the way people buy and sell online for our 300,000+ merchants and millions of consumers. Our vision is to build a world without financial borders where everyone can prosper.**Job Description**We are looking for a Customer Service Representative to provide direct support to internal and...


  • Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo

    Job OverviewNuvei, a leading fintech company, is seeking an experienced customer service representative to join our team. As a payment solutions expert, you will be responsible for providing top-notch support to merchants across various channels.


  • Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    **About Sagan**Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.Our mission is to bridge the gap between global talent and US-based businesses by connecting candidates from vibrant regions with leading American companies.Role Overview:As a Customer Support...


  • Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUWe are a leading fintech company operating in 50+ high-growth markets, part of the Prosus group, one of the largest technology investors worldwide. Our vision is to build a world without financial borders where everyone can prosper.As a Customer Service Representative, you will be at the forefront of our customer interactions, handling inquiries...


  • Bogotá, Bogotá D.E., Colombia leadtech A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Leadtech. As a Customer Service Representative, you will be responsible for handling incoming customer inquiries, resolving issues, and providing exceptional customer experience.Main Responsibilities:Respond to customer emails and phone calls in a timely and professional...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completo

    Job OverviewWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our dynamic team at Hire Horatio CX. In this role, you will provide exceptional customer service to our global client base, assisting with inquiries and resolving issues across multiple channels such as chat, email, and phone.Key ResponsibilitiesCustomer Support:...


  • Bogotá, Bogotá D.E., Colombia Unicity A tiempo completo

    Customer Service Representative RoleAt Unicity International, a leading global health and wellness company, we are seeking a dedicated Customer Service Representative to join our team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.Key Responsibilities:Provide accurate information about products and...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    This is a remote position at BruntWork.Job Description:Role Title: Customer Service RepresentativeSchedule: Wednesday to Sunday from 3PM to 7PM Dallas, TX time, 4 hours per day, 20 hours per week.Responsibilities:Submit customer food orders to restaurantsTexting and dispatching driversCreating and sending customer invoicesMonitoring deliveries and making...


  • Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo

    Job Overview">We are seeking an enthusiastic and dedicated professional to join our dynamic team as a Customer Experience Specialist. As a key member of our global client support team, you will provide high-quality service to our international client base, assisting with inquiries and resolving issues across multiple channels.">Key...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job OverviewThe Customer Service Representative at BruntWork is a key role that requires exceptional communication skills and a passion for delivering outstanding customer experiences.About the RoleThis full-time position involves working with customers through various channels, including phone, email, and chat. As a representative of BruntWork, you will be...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    About BruntworkBruntwork is a professional house/office cleaning business operating in Vancouver, Canada.Job OverviewWe are seeking an experienced Customer Support Representative to join our team. This is a remote position with a 22-hour workweek, divided across Monday to Sunday.ScheduleUS Pacific Standard Time: Monday (6:00 PM - 8:00 PM), Thursday and...


  • Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo

    Job Title: Merchant Experience Advocate (Loyalty)Job Type: Full-TimeReports To: Supervisor, Merchant Experience and LoyaltyNuvei is a leading fintech company accelerating the business of clients worldwide. We're seeking a skilled Merchant Experience Advocate to join our team.Key Responsibilities:Provide exceptional customer service and support to...


  • Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completo

    Merchant Experience Specialist Job Description Nuvei is a fintech company accelerating the business of clients around the world. We are seeking a skilled Merchant Experience Specialist to join our team. As a Merchant Experience Specialist, you will be responsible for resolving merchant issues, communicating with merchants, and gathering insights to improve...


  • Bogotá, Bogotá D.E., Colombia Gi Group Staffing S.A.S A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at {company}.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at BruntWork. This is a remote position, and you will be working with a shift schedule that can include 9am-6pm PT, 5 days a week.This role is ideal for individuals who enjoy interacting with customers and providing exceptional service. As a Customer Service Representative, you will be...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Bilingual Customer Service RepresentativeJob Description:We are seeking a highly skilled and multilingual customer service representative to join our team at BruntWork. As a bilingual customer service representative, you will be responsible for handling inbound customer calls, providing support through online chat, email, and video calls, and...