IT Infrastructure Solutions Specialist

hace 2 días


Cali, Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completo

About the Role

We are seeking an IT Infrastructure Solutions Specialist to join our team at Colgate-Palmolive Company. As a key member of our infrastructure services team, you will play a vital role in ensuring the effective troubleshooting and resolution of technology issues.

Job Overview

This position requires strong technical skills, excellent communication abilities, and a passion for delivering high-quality solutions. If you have a Bachelor's Degree in Computer Science or a related field and at least 5 years of experience in information technology, we encourage you to apply.

Key Responsibilities

  • Technical Support: Provide comprehensive support to employees at all levels, including senior executives, by translating and simplifying technical information for non-technical users.
  • Troubleshooting: Troubleshoot hardware and software issues reported by users and ensure timely follow-through on problem determination, prioritization, resolution, documentation, and closure of reported issues.
  • Infrastructure Services: Ensure effective deployment and setup of Personal Computers (software, hardware, and peripherals) and provide comprehensive support to employees at all levels.

Requirements

  • Bachelor's Degree in Computer Science, Mathematics, or Business
  • At least 5 years of experience in information technology field Network
  • Google Suite knowledge
  • Advanced English

What We Offer

Colgate is an equal opportunity employer and offers a competitive salary range of $80,000 - $120,000 per annum, depending on location and experience. Our company values diversity, equity, and inclusion and is committed to creating a workplace where everyone feels valued and respected.



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