Customer Success Professional
hace 4 semanas
About the Role
We are seeking a Customer Success Professional to help drive growth in our Latin American Market.
This role involves building strong relationships with our clients and playing a key part in developing and managing ongoing partnerships to maintain high levels of customer satisfaction and loyalty.
Key Responsibilities:
- Partner with clients to understand their current and future training needs, challenges, and identify approaches to maximize goFLUENT's impact.
- Analyze client data and conduct business reviews to drive high levels of engagement and satisfaction with the goFLUENT training solution.
- Identify upsell opportunities and contribute to the development of our digital solution.
- Collect feedback and analyze the learner's experience to offer improvement opportunities.
- Develop a credible voice for digital learning best practices and provide industry insights, guidance, and recommendations to optimize client training performance.
You'll Love This Role If:
- You have a passion for Customer Success and enjoy working in a fast-paced, dynamic organization.
- You are organized, methodical, and able to adapt to varied projects.
- You have good analytical skills and outstanding written and verbal communication skills.
- You are a committed team player who values diversity and knowledge sharing in a fast, growing, and respectful work environment.
- You have a professional level of English to communicate easily with our international teams.
- Relevant experience in the Training, e-Learning, HR solutions (SaaS) industry is a plus.
What We Offer:
- A dynamic, startup-like experience within the security of a fast-growing, 22-year-old Swiss-based company.
- Learn from top executives and visionaries in the learning and language market.
- A world-class learning experience by being a goFLUENT learner.
- Exciting global team-building events abroad every 2 years.
At goFLUENT Colombia, you will find a work team that will support you throughout your journey and professional development. You will stay in touch and meet colleagues from all over the world, feeling like a part of the goFLUENT story. You will be part of a multicultural and collaborative environment.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
-
Customer Success Professional
hace 4 semanas
Bogotá, Bogotá D.E., Colombia goFLUENT A tiempo completoAbout the RoleWe are seeking a Customer Success Professional to help drive growth in our Latin American Market.This role involves building strong relationships with our clients and playing a key part in developing and managing ongoing partnerships to maintain high levels of customer satisfaction and loyalty.Key ResponsibilitiesPartner with clients to...
-
Customer Success Professional
hace 1 semana
Bogotá, Bogotá D.E., Colombia goFLUENT A tiempo completoAbout the RoleWe are seeking an experienced Customer Success Manager to join our team and contribute to the growth of our Latin American Market. This is a dynamic role that requires building strong relationships with clients, analyzing their needs, and identifying opportunities to maximize our impact.As a key member of our success team, you will be...
-
Customer Success Professional
hace 6 horas
Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completoAt LatamCent, we are seeking a highly organized and proactive Customer Success Professional to join our team. This role is critical in ensuring our customers achieve maximum value from the SpendHound platform.About the RoleYou will play a vital part in engaging with customers, guiding them through important platform activities, and ensuring their ongoing...
-
Customer Success Professional
hace 2 semanas
Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completoAbout LatamCent:SpendHound is a platform that helps customers manage their vendor relationships effectively.About the Role:We are seeking a Customer Success Specialist to ensure our customers achieve maximum value from the SpendHound platform. This role involves engaging with customers, guiding them through critical platform activities, and guaranteeing...
-
Customer Success Lead Professional
hace 6 días
Bogotá, Bogotá D.E., Colombia Core Code Io A tiempo completoUnlock Your Remote Work PotentialAt Core Code Io, we're on a mission to match talented individuals with remote work opportunities that spark their passion. If you're ready to take the leap and shine in your career, apply now and get started.About This RoleWe're seeking an exceptional Candidate for Customer Success who will serve as the primary point of...
-
Customer Success Professional
hace 1 mes
Bogotá, Bogotá D.E., Colombia Bizagi A tiempo completoAbout BizagiBizagi is a global software company that's part of the rapidly expanding cloud automation market. We're passionate about our global team, diversity, culture, and customers.Our mission is to be the best process automation company, enabling large organizations to change faster. We've developed an easy-to-use cloud platform for low-code process...
-
Customer Service Representative
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoJob SummaryAt Group Customer Operation Success, we are seeking a highly skilled Customer Service Representative to join our team. This is a full-time, permanent position that requires a strong commitment to delivering exceptional customer service.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chat.Respond to...
-
Customer Success Professional
hace 3 días
Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completoAbout the RoleQuorum Software seeks a seasoned Customer Success Engineer to join our team. As a key member of our customer-facing support group, you will be responsible for delivering exceptional technical support and expertise to our customers.Key Responsibilities:Client Consulting**: Provide expert guidance and support to customers on our software...
-
Customer Service Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Group Customer Operation Success. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, including tracking garnishments and managing related documentation.Located in Bogota, this is a full-time,...
-
Customer Success Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completoJob DescriptionAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a CoE Customer Success Specialist, you'll play a critical role in supporting our Customer Success Managers and Global Account Managers in managing relationships and growth for our GlSV & Enterprise Accounts.Key...
-
Customer Success Professional
hace 3 semanas
Bogotá, Bogotá D.E., Colombia AgileEngine A tiempo completoMain Responsibilities Foster strong, long-lasting relationships with customers across various stages of engagement. Collaborate closely with senior directors and the executive team to drive business growth and achieve key objectives. Develop and implement content-driven strategies to boost sales conversions. Run targeted multichannel campaigns to engage warm...
-
Customer Success Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sap A tiempo completo**About the Role**We are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction and retention by providing exceptional support and guidance throughout their journey with our solutions.**Key Responsibilities**Provide proactive and reactive...
-
Customer Success Liaison
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoAbout the Role:As a Customer Success Administrator at Somewhere, you will serve as a vital link between our customers, customer success managers, and product teams. Your primary objective will be to drive customer value and product improvements by effectively communicating updates and adjustments.Key Responsibilities:Act as a liaison between the customer,...
-
Customer Success Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completoUnlock Your Potential as a Customer Success Manager at TeamtailorAre you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? We're seeking a highly motivated and results-driven Customer Success Manager to join our team at Teamtailor.As...
-
Customer Success Strategist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Avaya A tiempo completoJob SummaryAs a Customer Success Strategist at Avaya, you will oversee the onboarding and revenue retention of our AXP Public Cloud Customers and solutions. You will work collaboratively to drive end-to-end customer engagement processes, including Adoption, Expansion, and Renewals.About the RoleThis role requires strong relationship skills and the ability to...
-
Customer Success Strategist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Genesys A tiempo completoJob Title: Senior Customer Success ManagerAbout the Role:As a Senior Customer Success Manager at Genesys, you will play a critical role in driving business outcomes for our enterprise customers. You will be responsible for managing a portfolio of customers, serving as their primary business point of contact, and working closely with related functions to...
-
Customer Success Advocate
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Juleshq A tiempo completoAbout the Company: Juleshq is a pioneering digital transaction marketplace that improves the speed, confidentiality, and success rates of small business M&A transactions.Job Summary: We are seeking a skilled Customer Success Specialist to deliver top-of-the-line customer support to our members.Responsibilities:Provide exceptional customer support via phone...
-
Customer Success Engineer
hace 1 mes
Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completoOverviewQuorum Software is seeking a highly skilled Customer Success Engineer to join our team. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our customers, providing technical support and guidance, and ensuring their success with our products.ResponsibilitiesProvide technical...
-
Customer Success Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia SAP A tiempo completoAbout the RoleAs a Customer Success Manager at SAP, you will play a critical role in helping our customers achieve their business goals and maximize the value of our solutions. This is a unique opportunity to join a dynamic team and make a real impact on the success of our customers.Key ResponsibilitiesCustomer OnboardingRegular Business ReviewsProactive...
-
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoAbout BruntworkBruntwork is a leading provider of innovative solutions for the brewing industry. Our team is dedicated to delivering exceptional results and building strong relationships with our clients.Job SummaryWe are seeking a highly motivated and skilled Global Sales and Customer Success Professional to join our team. In this role, you will be...