Inside Sales Specialist
hace 5 meses
**Inside Sales Specialist - Bogota**
Job Purpose: Increasing sales revenue by providing excellent customer service by focusing on the eeds of individual customers directly or through the support of the team, promoting long-term customer relationships and customer loyalty.
**Areas of Responsibility and Key Tasks**:
- Maintaining regular contact with customers.
- Chasing quotations.
- Proactively identifying and targeting prospective customers through outbound cold calling and arranging appointments.
- Ensuring the highest level of professionalism and courtesy at all times during communications with customers.
- Resolving customer issues quickly and efficiently.
- Liaise with sales and operations regarding customer enquiries.
- Liaise with credit department concerning credit status of prospective clients.
- Supporting the Company’s core values and behaviours.
**Key Performance Indicators**
- Good customer retention and sign up levels of business.
- Effective customer relationships evidenced by good customer retention levels and feedback.
- Increased sales.
- Effective customer relationships evidenced by good customer retention levels and feedback.
- As above.
- Enquiries are answered promptly and effectively.
- Credit managed effectively.
- Displaying behaviour in-line with the Company’s core values and behaviours and reporting or addressing any behaviour which is not compliant.
- Para trabajar en Bogotá (de preferencia oriundo de esta ciudad y residente de Bogotá) en modalidad home office.
- Esta personar eportaría al gerente de la oficina de Barranquilla.
- Dominio del inglés en un nível profesional.
- Relacionamiento previo y experiência con industrias del sector petroquímicos, petróleo y gas preferiblemente. Búsqueda de clientes de Colombia para carga de exportación con nuestros isotanques.
- Disponibilidad para trabajo en casa y reporte de actividades con frecuencia
- Disponibilidad con vehículo propio para traslado a visita de potenciales clientes (viáticos asumidos por el empleador)
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