Customer Experience Leader

Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive and capable company, recognized for the differential value we bring to empower our clients and their customers. Join Our Team as a Cx - Customer Experience! **Key...

Job Requirements Key Responsibilities - Understand the Customer Experience metrics and other relevant KPIs related to customer interactions and monitor the evolution of the indicators in the Region and per countries. - Built Customer Experience reports, ensuring their quality, consistency, accuracy, and timeliness. - Generate value analysis to identify pain...

**Purpose**: The Customer Experience Manager is the project manager for the lease-up process; organizing, planning, monitoring, and driving the cross-functional teams to ensure optimized interaction between the Company and its customers. **Functions**: - Actively partners with partners with Sales Managers, Legal, Asset Management, Operations, and...

**BOGOTA** - OPERATIONS**PAYMENT SHIFT LEADER**: **OVERVIEW**: The function of the Payments and Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal...

General Resume The Customer Insights & Experience analyst plays a crucial role in gathering, analyzing, and delivering strategic information about customer behavior and preferences. Using advanced analytical tools and research techniques, this role identifies key trends, patterns, and opportunities to continuously enhance the customer experience....

**Job Information**: Job Family **Back Office*** Work Arrangement **Onsite*** City **Usaquen*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Join Emapta in Outsourcing Excellence!** Elevate your career in the outsourcing industry with our enticing opportunity for a **Customer Experience Manager**. Experience a fulfilling...

Lentesplus es el líder regional en Salud Visual Omnicanal en Latinoamérica con presencia en Brasil, Argentina, Chile, México y Colombia, tenemos como objetivo principal democratizar el acceso a la salud visual en toda la región. Nos encontramos en búsqueda de **CUSTOMER EXPERIENCE AGENT.** **Responsabilidades**: - Comunicarse con los clientes por los...

Lentesplus es el líder regional en Salud Visual Omnicanal en Latinoamérica con presencia en Brasil, Argentina, Chile, México y Colombia, tenemos como objetivo principal democratizar el acceso a la salud visual en toda la región. Nos encontramos en búsqueda de **CUSTOMER EXPERIENCE AGENT.****Responsabilidades**:- Comunicarse con los clientes por los...

**Descripción empresa**: Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros! **Misión del cargo**: Asegurar la experiência de clientes omnicanal, que promueva la promesa de IKEA para sus clientes, alto nível de...

**About IntouchCX** **About the Job** We’re changing the way people think about customer care, and we need your help! We’re searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible...

We’re looking for a Customer Experience Lead to provide coaching and development for our CES team, drive effective decision-making and ensure accountability across range of activities and processes. Our goal is to continue building a world-class customer experience across more than 10 marketplace channels that Spreetail partners with. We are committed to...

**Customer Service Representative Bogota**: - Req ID#: 369960- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...

**About You** You are someone who is not afraid of a challenge. Our teams have a work hard play hard attitude, which is reflected in our company culture, people and success. An ability to work collaboratively with the wider business is essential. We will provide you with all of the support required, we are just looking for your hard working and innovative...

If you want to be part of a company that own great brands and take care of the entire customer journey to deliver wow-worthy experiences that influence and empower millions of people globally. Our clients culture is fast-paced and dynamic. They are also data-driven enthusiasts, passionate about marketing, exponential technologies, and innovation. Currently...

JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Medical and life insurance for you. Annual Performance Bonus. Online platform with +15.000 certified courses available for your professional development. Wellbeing platform for employees with personalized programs (yoga, meditation, exercise, meal...

**Job Title: Customer Experience Representative** **MISSION**: Working to find solutions for customers in all situations, ensuring they don't leave without a solution. Providing the best possible experience while supporting our FSR's in maintaining, expanding, and gaining new business. **Outcomes**: Calls: Receive 10-15% of all inbound calls a day and...

Job Title**:Customer Experience Specialist (Loyalty)** **Job Type**: Full-Time Reports To: Supervisor, Merchant Experience and Loyalty The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating...

**Customer Service Representative Bogotá 1**: - Req ID#: 369964- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our...

**Customer Service Representative Bogota 1**: - Req ID#: 369962- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our...

**Who You’ll Work With** Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team members in achieving their goals. With the transformation to software subscription,...