Customer Insights

Terra Insights is the industry’s first, end-to-end sensor to cloud data delivery platform that supports proactive, risk-informed decision making and monitoring. Powered by the trusted and experienced brands RST Instruments, Measurand, 3vGeomatics, Syscom Instruments and NavStar, Terra Insights offers a comprehensive platform of geotechnical, structural,...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**About Dialectica** Founded in 2015, Dialectica is one of the fastest growing knowledge sharing businesses, currently employing 900+ professionals globally. At Dialectica, we are on a mission to achieve unparalleled customer recognition as the most trusted knowledge sharing platform in the world and to build a truly great organisation that attracts and...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Business Insights Expert**: Could you envision yourself contributing to Tetra Pak...

**Responsabilidades**: **Análisis e Interpretación de Datos (75%)** Proporcionar recomendaciones basadas en data-driven Insights. Realizar análisis de datos exploratorios para identificar patrones, correlaciones y tendencias. Interpretar los resultados del análisis y comunicar hallazgos y conclusiones a las partes interesadas. Análisis de customer...

**category.Research & Analytics** **Location** - Bogota, Colombia*** Job Title: Sr Analyst, Global Analytic Insights **Job Description**: The Contact Center Performance Business Analyst will deliver analysis of contact center performance and customer satisfaction data to support operational improvement initiatives. You will work on an analytic team to...

Job Title: Sr Analyst, Global Analytic Insights **Job Description**: DIMENSION & SCOPE: The Contact Center Performance Business Analyst will deliver analysis of contact center performance and customer satisfaction data in support of operational improvement initiatives. This position works on an analytic team to assess processes that have an impact on...

**Responsibilities**: - Build and maintain relationships with assigned clients - Ensure client satisfaction by providing exceptional customer service and addressing any concerns - Collaborate with internal teams to provide timely and effective solutions for clients - Manage client accounts and assess opportunities for growth - Analyze data and metrics to...

**Job Summary** - This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....

Job Title:Sr Analyst, Global Analytic InsightsJob DescriptionWe create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our...

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

**Location: Bogota, Colombia** **Please submit resumes in English** Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their...

**Research & Analytics** **Location** - Bogota, Colombia*** Job Title: Associate Manager, Global Analytic Insights **Job Description**: Essential Functions/Core Responsibilities - Oversees the implementation of analytic and performance improvement activities for large and/or complex accounts in conjunction with business unit and support groups. Ensures...

About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Bogota, Colombia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings. You will have a key role...

**Schedule**: TBD **Location**: Fully Remote (LatAm) **Salary**: 1500 - 2000/month A leading provider of an Access Management & Identity Security Platform tailored for Jira, specializing in modern access request and provisioning workflows within Jira Service Management, is seeking a Customer Success Manager. As our first Customer Success Manager, you will...

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion or any other trait, YOU are welcome in all open positions at the largest...

**Job Title: Director of Customer Relations** **Job Summary**:The Director of Customer Relations is responsible for overseeing all aspects of customer interactions, satisfaction, and retention within the organization. This role involves developing and implementing strategies to enhance customer experiences, managing customer service teams, analyzing...

**Acerca del puesto Líder de Customer Service y Cobranza**: Nuestro cliente, una Startup Fintech Mexicana con presencia en Latam, está en búsqueda de **Líder de Customer Service y Cobranza** en Bogotá, con amplia experiência en customer service, liderando estrategias orientadas a las necesidades de los clientes, garantizando el éxito y...

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

**About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...