Customer Insights

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**About Dialectica** Founded in 2015, Dialectica is one of the fastest growing knowledge sharing businesses, currently employing 900+ professionals globally. At Dialectica, we are on a mission to achieve unparalleled customer recognition as the most trusted knowledge sharing platform in the world and to build a truly great organisation that attracts and...

**Responsabilidades**: **Análisis e Interpretación de Datos (75%)** Proporcionar recomendaciones basadas en data-driven Insights. Realizar análisis de datos exploratorios para identificar patrones, correlaciones y tendencias. Interpretar los resultados del análisis y comunicar hallazgos y conclusiones a las partes interesadas. Análisis de customer...

**category.Research & Analytics** **Location** - Bogota, Colombia*** Job Title: Sr Analyst, Global Analytic Insights **Job Description**: The Contact Center Performance Business Analyst will deliver analysis of contact center performance and customer satisfaction data to support operational improvement initiatives. You will work on an analytic team to...

**Responsibilities**: - Build and maintain relationships with assigned clients - Ensure client satisfaction by providing exceptional customer service and addressing any concerns - Collaborate with internal teams to provide timely and effective solutions for clients - Manage client accounts and assess opportunities for growth - Analyze data and metrics to...

Job Title: Sr Analyst, Global Analytic Insights **Job Description**: DIMENSION & SCOPE: The Contact Center Performance Business Analyst will deliver analysis of contact center performance and customer satisfaction data in support of operational improvement initiatives. This position works on an analytic team to assess processes that have an impact on...

**Job Summary** - This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....

**Location: Bogota, Colombia** **Please submit resumes in English** Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their...

**Research & Analytics** **Location** - Bogota, Colombia*** Job Title: Associate Manager, Global Analytic Insights **Job Description**: Essential Functions/Core Responsibilities - Oversees the implementation of analytic and performance improvement activities for large and/or complex accounts in conjunction with business unit and support groups. Ensures...

About the job: The Red Hat Customer Success team is looking for an experienced enterprise Customer Success Executive to join us in Bogota, Colombia. In this role, you will serve as a trusted adviser to customers by helping them achieve success with Red Hat and maximizing the value realized from subscriptions to Red Hat’s offerings. You will have a key role...

**Schedule**: TBD **Location**: Fully Remote (LatAm) **Salary**: 1500 - 2000/month A leading provider of an Access Management & Identity Security Platform tailored for Jira, specializing in modern access request and provisioning workflows within Jira Service Management, is seeking a Customer Success Manager. As our first Customer Success Manager, you will...

**Acerca del puesto Líder de Customer Service y Cobranza**: Nuestro cliente, una Startup Fintech Mexicana con presencia en Latam, está en búsqueda de **Líder de Customer Service y Cobranza** en Bogotá, con amplia experiência en customer service, liderando estrategias orientadas a las necesidades de los clientes, garantizando el éxito y...

**Job Title: Director of Customer Relations** **Job Summary**:The Director of Customer Relations is responsible for overseeing all aspects of customer interactions, satisfaction, and retention within the organization. This role involves developing and implementing strategies to enhance customer experiences, managing customer service teams, analyzing...

**About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...

**We help the world run better** **Analytics & Insights Associate Consultant**: **SUMMARY**: Analytics & Insights is one of the fastest growing areas and this role requires using the innovation and state of the art software to help customers deploy cloud-based solutions. As we are strengthening our team in this exciting growth area, we are looking for a...

**Acerca del puesto Líder de Customer Service y Cobranza**:Nuestro cliente, una Startup Fintech Mexicana con presencia en Latam, está en búsqueda de **Líder de Customer Service y Cobranza** en Bogotá, con amplia experiência en customer service, liderando estrategias orientadas a las necesidades de los clientes, garantizando el éxito y...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Join a team that is changing millions of lives.** Transforming smiles, changing lives At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

**About The Position** We are looking for a Customer Success Manager to help grow our Latin American Market. You will build relationships with our clients and play an essential role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. **What You'll Do** - Partner with clients to understand their...

**Who we want**: - **Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate. - **Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous...