Outbound Sales Development Representative

hace 3 semanas

Bogotá Cundinamarca, Colombia Tidio A tiempo completo

**Location**:LATAM

**Form of employment**: B2B

**We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.**

**Here are a few facts about us**:

- We are among the **Top 50 AI and Customer Service Products** in G2’s Best Software Awards 2024. We currently rate at **4.7/5** in Shopify and G2.
- Every month, our widget is viewed by **350 million unique users**, which is 4% of the global population,
- The new **Tidio AI** feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution
- We currently hire over **170 fantastic people**.
- In 2022, we secured **$25 mln** in a Series B Investment round (check TechCrunch’s article)
- In June 2023, our monthly MRR exceeded **$1M.**

Would you like to see what working with us looks like? Check out our #GrowWithTidio video

**We are looking for an experienced and passionate Outbound SDR to join our international Sales Team. You will contribute to the overall sales success by generating a leads pipeline, performing qualification and discovery, and then, scheduling product demonstration calls for the Tidio AE team.**

**As the Outbound Sales Development Representative, you will**:

- Qualify leads and conduct initial discovery calls to understand customer requirements and pain points;
- Manage a pipeline of high, and medium-intent leads in a well-organized and effective way;
- Keep a track record of data for a better understanding of changes in a pipeline and the progress of key performance metrics;
- Consistently meet and exceed monthly activity, pipeline, and new business metrics;
- Maintain an up-to-date knowledge of our product, customer stories and the best sales practices;
- Leverage tools like Hubspot, DialPad and Seamless;
- Actively partner with your peers from the Sales, Marketing, and Customer Success teams to contribute to the overall success of the sales process.

**You are the perfect fit if you have**:

- **Minimum 4 years of experience as an Outbound SDR/BDR in the** **B2B SaaS** industry and a proven track record of successful lead generation and qualification;
- Native or near-native level command of English;
- Experience in making high-volume sales calls and managing a generated pipeline;
- ** Experience with SMBs and Midmarket sales;**:

- Attention to detail and good data hygiene - to maintain profiles in a database and be on track with your activity goals;
- Curiosity around understanding the SMB/Midmarket industry and how different companies could use Tidio;
- Exceptional listening skills that help you to understand well clients perspective;
- Passion for the tech field and focus on developing a sales-oriented career.

**We would like to offer you**:

- B2B form of contract;
- Work with an experienced team that continually shares knowledge and is not afraid of testing new solutions;
- Great development opportunities - company-supported courses and conferences;
- Some flexibility in working time - you can manage a workflow in a way that you find the most effective;
- Possibility to work 100% remotely or book a coworking space in your city
- 26 days off guaranteed in a year
- Individual work tools - Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;
- Mental well-being program - individual therapy sessions and resources for employees;
- Free access to one of the most popular e-book/audiobook services;
- Regular integration events (company-wide meetings, team events);

**What happens when you send your CV?**
- You will be asked about introducing yourself in a short video;
- Zoom call with the recruiter about the position and the team - 45 minutes;
- Interview with the Hiring Manager - 30 minutes;
- Short task and preparation for the Mock Call;
- Final interview + Mock Call - 45 minutes;
- Reference check;
- Offer and fireworks

**_Diversity Statement_**

**We now rate at 4.5/5**

**85% recommend us to a friend**

Read our reviews

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