Associate Service Desk Specialist

hace 7 meses


Colombia Diebold Nixdorf A tiempo completo

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.


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    Colombia Lenovo A tiempo completo

    We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s...


  • Colombia Lenovo A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Service Desk Lead to join our team at Lenovo. As a Technical Service Desk Lead, you will be responsible for leading a team of service desk engineers and serving as a trusted advisor to our customers.

  • Service Desk Engineer

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    Colombia, Huila Luxoft A tiempo completo

    **Project** Description**: Luxoft's client, a buy-side focused provider of investment technology regulated by the Financial Conduct Authority in the United Kingdom, provides investment managers and financial institutions advanced front office tools and a holistic set of back-office services. This client is looking to strengthen their technical support towers...

  • Service Desk Manager

    hace 2 semanas


    Colombia Lenovo A tiempo completo

    Lenovo is a leading global technology company with a strong presence in the market.We are currently seeking a highly skilled and experienced Service Desk Manager to join our team.The successful candidate will be responsible for overseeing the day-to-day operations of our service desk, ensuring that customer issues are resolved efficiently and effectively.As...

  • Service Desk Level 3

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    Colombia Stellar Elements A tiempo completo

    At Stellar Elements, we're good people against bad experiences. Whether it's customer, employee, or brand experience—we focus on closing the gap between business needs and what people actually desire. This takes passionate problem-solvers, brilliant minds, and deep wells of empathy. Our clients love working with us because we understand their challenges,...

  • Analista Windows

    hace 6 meses


    Colombia Indra A tiempo completo

    **More digital. More human. More Minsait.** Somos una empresa líder global de tecnología y consultoría digital que conecta personas, tecnología y negocios para generar crecimiento, transformación e impacto positivo y sostenible. Buscamos **Analista Windows / Service Desk - Junior **con ganas de trabajar en nuestros equipos...

  • Help Desk Specialist

    hace 4 semanas


    Colombia Fundación Diversidad A tiempo completo

    We're looking for a highly skilled Help Desk Specialist to join our team. In this role, you will be the first point of contact for customers experiencing technical issues with our products.Responsibilities:Provide technical support via phone, email, and chatTroubleshoot and resolve customer issues in a timely and professional mannerCollaborate with internal...


  • Colombia Synergy ECP A tiempo completo

    Company Information: Synergy ECP is a Service Disabled Veteran-Owned Small Business SD(VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made up of talented, dedicated staff to provide a broad range of services to the defense, intelligence and health care industries. In an ultra-competitive environment, Synergy ECP has thrived...


  • Colombia Lean Tech A tiempo completo

    Company Overview: Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their...


  • Colombia Synergy ECP A tiempo completo

    Job Summary: We are seeking a highly skilled Service Desk Operations Coordinator to join our team at Synergy ECP. This role is responsible for managing ticket queues, prioritizing work, and assigning tasks to technical resources to ensure service levels and objectives are met.Key Responsibilities:Monitoring queues and assigning tickets to appropriate...

  • Scheduling Coordinator

    hace 6 meses


    Colombia Fresh Desk A tiempo completo

    **Job Summary** The Scheduling Coordinator is the lead customer service contact person for all clients, guests, and prospects. They are essential in the day-to-day operations of the store. The Scheduling Coordinator must monitor client sessions to ensure they arrive on time. They also need to help promote the renewals of current customers. The Scheduling...

  • Service Desk Analyst

    hace 5 meses


    Colombia CreateMe A tiempo completo

    Founded in 2018, CreateMe is a world leader in customization and on-demand apparel technology. Our solution spans software front-end to automated manufacturing delivery at speed and at scale. CreateMe empowers brands to eliminate waste, maximize margins and create limitless means of self-expression for every consumer. We're based in New York City with a...


  • Colombia Lenovo A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Team Lead to join our Lenovo Advanced Managed Service Desk team. As a key member of our team, you will be responsible for leading a team of Service Desk Engineers and serving as a trusted advisor to our customers.About UsLenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in...

  • Mesa de Ayuda IT Ssr

    hace 6 meses


    Colombia Yel Solutions A tiempo completo

    Service Desk Specialist Semi Senior Desde Yel Solutions nos encontramos en búsqueda de especialistas en Mesa de Ayuda IT Ssr / Help Desk IT Ssr Sólida experiência en telefonía Funciones del puesto: Funciones del puesto - Primer nível de ayuda ante inconvenientes individuales y masivos de problemas de provisioning en servicios direccionados desde...

  • Help Desk Agent

    hace 5 meses


    Colombia The Functionary A tiempo completo

    **About the company** The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support services to consumers, small businesses,...


  • Colombia Anthology, Inc. A tiempo completo

    **Help Desk Customer Service Advisor** **Bogota** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and...


  • Colombia Lean Tech A tiempo completo

    Company Overview: Lean Tech is a rapidly expanding organization with a strong presence in software development and IT services. Our network spans multiple industries, including entertainment, finance, and logistics. We offer a dynamic work environment with opportunities for career growth and professional development.Position Title: Technical Support...


  • Colombia Quality Speaks Llc A tiempo completo

    About the RoleWe are seeking an experienced Senior Service Implementation Specialist to join our team in Colombia. This role requires a strong work ethic, excellent time management skills, and the ability to multitask in a dynamic environment.


  • Colombia Evolution A tiempo completo

    The Service Support Specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. This individual also documents errors as they occur in real time and escalates issues as required. - Ensure that all tables are operational without interruptions. -...


  • Colombia Amazon A tiempo completo

    Job OverviewAs a Customer Service Team Manager, you will play a critical role in leading a team of 20 Customer Service Associates at Amazon. The main priority for this position is to support the associates in areas such as coaching, development, performance, and engagement, as well as removing any barriers that prevent them from demonstrating Amazon...