Saas Technical Customer Support

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract Technical Support Representative and an Onboarding Coordinator who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position...

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to Customer Inquiries: Respond to customer emails, phone calls, and chats in a timely and...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

{"title": "Customer Support Consultant", "description": "Unlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer support? Do you want to work in a dynamic and inclusive international environment? We are looking for a Customer Support Consultant to join our team at SupportYourApp Inc.Key Responsibilities:Provide...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The role also allows for a flexible hybrid work arrangement. The Customer...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The Customer Support Consultant will be responsible for investigating and...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The Customer Support Consultant will be responsible for investigating and...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

Job Title: Technical Support Tier 1Work Location: On-siteQualification: High School DiplomaExperience: 6 monthsNumber of Openings: 2Roles and Responsibilities:Respond to customer inquiries in a timely mannerAddress technical issues and collaborate with other teams to drive resolutionTroubleshoot customer connectivity problemsCoordinate with engineers to...

**Work Location**: Barranquilla, Atlantico **Qualification**: High School Diploma **No of openings**: 1 **Roles and Responsibilities**: Analyze, track and resolve customer’s technical issues in a professional, timely manner Interact with TAM and other support team members to investigate and resolve issues Assist field personnel (SE’s, Sales) with...

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

About SitelSitel is a prominent player in the customer experience (CX) sector, with a workforce of 170,000 professionals worldwide. We pride ourselves on being the driving force behind exceptional experiences for over 750 leading brands in the digital space. Our cutting-edge CX solutions, advanced technology, and industry expertise are tailored to meet our...

About SitelSitel is a prominent player in the customer experience (CX) sector, boasting a workforce of 170,000 professionals worldwide. We are dedicated to crafting exceptional experiences for over 750 of the leading brands in the digital landscape. Our cutting-edge CX solutions, technology, and expertise are tailored to meet the operational demands of our...

About SitelSitel is a prominent player in the customer experience (CX) sector, with a workforce of 170,000 professionals worldwide. We pride ourselves on being the driving force behind exceptional experiences for over 750 leading brands in the digital landscape. Our cutting-edge CX solutions, advanced technology, and industry expertise are tailored to meet...

At Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...