Customer Support Team Lead

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

Job Summary: The **Team Lead for Procurement and Customer Support** serves as the driving force behind a high-performing team responsible for procurement operations, order management, and customer support excellence. This leadership role focuses on aligning team activities with organizational objectives, ensuring seamless delivery of goods and services, and...

Job Summary: The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Customer Service Lead will be the primary customer interface for trouble...

Job SummaryThe Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

Job Summary: The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

Job SummaryThe Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.ResponsibilitiesManage team productivity and utilization-focused on Client-Specific KPIs and Goals...

Job SummaryThe Customer Service Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the...

At Auxis, we are seeking a skilled Customer Service Team Lead to oversee the daily operations of our customer service team. This is an exciting opportunity for a results-driven professional to join our dynamic team and make a significant impact on our clients' satisfaction.Job Description:The Team Lead will be responsible for managing a local team of...

**Glowtouch, a UnifyCX company,** is growing and we are looking for a** Call Center Team Lead** to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** The Call Center Team Lead is responsible for overseeing and guiding a team of customer service representatives to ensure...

Job Summary: The Service Desk Team Lead will provide professional business and information technology services, both individually and as part of a project team, with a focus on supporting Auxis managed services and infrastructure services clients to ensure high levels of customer satisfaction and productivity. The SDTL should handle critical customers...

Job SummaryThe Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in all...

Job Summary: **Job Objective**: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development, and the expectations and goals achievement. The SDLEAD should handle critical customer...

Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

About This OpportunityWe are seeking a highly skilled Customer Support Consultant to join our team at SupportYourApp. As a key member of our global support team, you will play a vital role in delivering exceptional customer experiences for our clients.Key ResponsibilitiesProvide top-notch customer support via multiple channels, including chats and...

Job Summary: The SOC Lead is responsible for managing and supporting the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client’s infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals to...

Sutherland is seeking an attentive and analytical person to join us as a Lead - Customer Experience. The Lead is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers. The Lead Specialist's key focus is to evaluate transactions to ensure all...

Team Lead, Service Delivery - Bilingual **Service Delivery Team Lead** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC. **What You’ll Do** Do you love leading? Looking...

Senior Quality Lead - Senior Associate - Customer ExperienceWe are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking to add a Senior Associate Manager who will lead, develop, and motivate a high-performance...

Job Summary: The SOC Lead is responsible for managing and supporting the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client’s infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals...

Job Summary: Carries out broad assignments involving the planning and procurement of important items and services, requiring extensive or specialized knowledge and experience in supply chain management and vendor relations. The Customer Support Coordinator ensures seamless operations by efficiently sourcing the necessary materials or resources in the right...