Technical Support Tier 2

Job title: Technical Support Tier 1 Work Location: Barranquilla, Colombia On-site Qualification: High School Diploma Experience : 6 months No of openings: 2 Roles and Responsibilities: Respond to customer e-mails, phone calls, and chats in a timely manner Address voice and data issues and work with other teams to drive resolution ...

Service Desk Analyst RoleIn this challenging and rewarding role at Auxis, you will serve as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. As a Service Desk Analyst, you will handle multiple accounts, applying your expertise to promptly address incoming calls, chats, and tasks,...

Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract Technical Support Representative and an Onboarding Coordinator who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position...

Role Overview:Jumio is seeking a skilled Technical Support Specialist to join our team. As a key member of our Technical Support team, you will be responsible for resolving customer issues in a timely and professional manner.Key Responsibilities:Investigate and resolve customer complaints in a prompt and accurate manner.Collaborate with internal teams to...

Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Center Source. As a key member of our support staff, you will be responsible for providing top-notch customer service and technical assistance to our clients.

Work Location: Barranquilla, Colombia On-site Qualification: High School Diploma Experience: 6 months No of openings: 2 Roles and Responsibilities: Respond to customer e-mails, phone calls, and chats in a timely manner Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues ...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

Role Purpose: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

About this role: As a Desktop Support Associate at TTEC, you will be the spark that brightens days and ignites your career. You will be part of bringing humanity to business, working onsite in Barranquilla, Colombia, and contributing to the company's award-winning employment experience.In this role, you will be the hero for all forefront associates, helping...

**Unify CX** is looking for an extraordinary **_Technical Support Specialists_** to join our motivated and ambitious team. **What Will You Do?** In this position you will: - Address customer concerns with active listening, providing thorough, step-by-step resolutions tailored to their needs. - Ensure customer satisfaction by resolving issues completely...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

**Technical Support Specialist** **Acerca de Abbott** Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. **Trabajando en Abbott** En Abbott, puedes hacer un trabajo que importa, crecer y...

Key Responsibilities: As a member of the FUERZACTIVA team, you will provide exceptional technical support to our customers through various channels. Your primary goal will be to diagnose and resolve technical issues in a timely and efficient manner.Requirements:Education: A bachelor's degree in Computer Science, Systems Engineering, or a related...

Job Summary:The Service Desk Analyst (L1) serves as the primary point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this role, the analyst will be expected to handle multiple accounts, applying their expertise to resolve tier 1 requests. Responsibilities include promptly addressing incoming calls, chats, and...

At Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...

Job SummaryThe Service Desk Analyst plays a crucial role in providing top-notch customer service to users contacting our IT Service Desk. In this junior position, the analyst focuses on a single account, gradually building expertise before handling multiple accounts. Primary responsibilities include promptly addressing incoming calls, chats, and tasks,...

Job Opportunity at Solvo Global S.A.SSalary: $45,000 - $55,000 per yearCompany OverviewWe are a dynamic organization seeking a highly skilled and flexible individual to join our team. As a key member of our support services division, you will play a crucial role in delivering exceptional customer experiences and technical assistance.Job DescriptionThis is a...

Job SummaryThe Retail Analyst Level I is the primary point of contact for users who interact with our IT Service Desk. This role involves answering incoming calls, tracking information in a call tracking system, troubleshooting basic end-user issues on various software applications, hardware, and POS systems, and providing basic desktop support. The Retail...