Technical Support Tier 2

Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract Technical Support Representative and an Onboarding Coordinator who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position...

Job SummaryThe Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this role, the specialist will be expected to handle multiple accounts and provide timely resolutions to technical issues.Responsibilities:Manage and organize the Incident and Request Queue...

Job Summary:The Senior Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this senior role, the specialist will handle multiple accounts utilizing their expertise to address incoming calls, chats, and tasks.Main Responsibilities:Promptly address incoming...

**Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

We're Atomic Hr, a pioneering platform connecting talented tech professionals in Latin America with remote career opportunities at innovative startups worldwide. Our mission is to empower individuals by matching them with companies that value their skills and offer opportunities for growth.About the RoleAs a Technical Sales Support Expert, you'll be working...

**Unify CX** is looking for an extraordinary **_Technical Support Specialists_** to join our motivated and ambitious team. **What Will You Do?** In this position you will: - Address customer concerns with active listening, providing thorough, step-by-step resolutions tailored to their needs. - Ensure customer satisfaction by resolving issues completely...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**About the Role**Auxis is seeking an experienced Technical Support Expert to join our team. This position requires a high level of technical expertise, excellent communication skills, and a strong commitment to customer satisfaction.

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

**Technical Support Specialist** **Acerca de Abbott** Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. **Trabajando en Abbott** En Abbott, puedes hacer un trabajo que importa, crecer y...

**Technical Support Specialist****Acerca de Abbott**Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica.**Trabajando en Abbott**En Abbott, puedes hacer un trabajo que importa, crecer y aprender,...

At Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...

About the RoleWe are seeking an IT Support Specialist to join our team at Auxis. In this role, you will serve as the primary point of contact for users contacting our IT Service Desk, providing exceptional customer service and technical support.ResponsibilitiesTicket Management: Manage and organize the Incident and Request Queue for Auxis clients, ensuring...

Glowtouch, a UnifyCX company, is growing and we are looking for a IT Desktop Support Specialist to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? The IT Desktop Support Specialist is responsible for providing technical support to end users for computer hardware,...

**Position**:HRIS Support Analyst **City**:Barranquilla (On site) **Schedule**:Monday to friday from 10am to 7pm **Remuneration**: $4'000.000 - 4'500.000 **Job description**: **Responsabilities**: - Coordinate and perform activities and support data transmissions related to integration of data and systems such as direct 180 and 360 feeds between iSolved...

About the RoleWe are seeking a skilled Technical Solutions Specialist to join our team at Koninklijke Vopak N.V. in the United States.This is a fantastic opportunity for an experienced IT professional to leverage their technical expertise and contribute to the company's success.Job SummaryThe successful candidate will be responsible for maintaining and...

As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...

Company OverviewSupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies worldwide. With over 30 countries served and more than 60 languages spoken, we offer a unique opportunity to work with diverse clients and cultures.

At CRG Colombia, we are looking a Level 1 Monitoring and Support Specialist for Meraki and Ruckus One Equipment, who is responsible for the continuous monitoring, management, and initial resolution of incidents related to network infrastructures based on Meraki and Ruckus One devices. This role is crucial in ensuring operational continuity and network...