Customer Support Consultant

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The role also allows for a flexible hybrid work arrangement. The Customer...

**About the Role** RPM is seeking an experienced Customer Support Consultant to provide first-level technical and functional support services for our Asset Management Software Solutions (AMT and IMAFS). This is a permanent full-time role based in our Barranquilla, Colombia, office. The Customer Support Consultant will be responsible for investigating and...

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **Customer Service Consultants in this role get...

Officepartners360 is seeking an experienced Global Customer Support Expert to join our team. Estimated salary: $12-$15 per hour based on location and experience. In this role, you will be responsible for delivering exceptional customer experiences through multiple communication channels.About the JobWe are looking for a skilled professional with a strong...

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...

Job Summary: The **Team Lead for Procurement and Customer Support** serves as the driving force behind a high-performing team responsible for procurement operations, order management, and customer support excellence. This leadership role focuses on aligning team activities with organizational objectives, ensuring seamless delivery of goods and services, and...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

**About the Role** We are seeking a dynamic and experienced Customer Support Team Leader to join our growing team in Barranquilla, Colombia. As the Customer Support Team Leader, you will be responsible for leading a team of Customer Support Consultants, ensuring they deliver outstanding service to our clients. You will play a critical role in maintaining...

Job Summary: Carries out broad assignments involving the planning and procurement of important items and services, requiring extensive or specialized knowledge and experience in supply chain management and vendor relations. The Customer Support Coordinator ensures seamless operations by efficiently sourcing the necessary materials or resources in the right...

Company OverviewSupportYourApp is a leading provider of secure technical, customer support, and CX services for tech companies worldwide. With over 30 countries served and more than 60 languages spoken, we offer a unique opportunity to work with diverse clients and cultures.

Posted Date : 09th Aug, 2024 Job title: Trilingual Customer Support Representative Work Location: Barranquilla, Colombia Experience: 6 months Education Qualification: Bachelor’s Degree No of openings: 1 Roles and Responsibilities: Provide a world-class experience to our customers by answering incoming questions from multiple channels,...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

**Tucker Company Worldwide, Inc.** Tucker Company Worldwide, Inc. is a family-held, third-generation corporation with a proud legacy of leadership celebrating its 60th anniversary in business. We believe in the importance of investing generously in our people, business, industry, and local community. Tucker Company is the oldest privately-held freight...

**Location**:Remoto - Colombia **Shift days, hours, and time zone**:Monday - Friday, 7:30 Am - 4:30 pm, CST **English required: B2+/C1** **Salary: $3.200.000 - $3.400.000** This position is for a case consultant. This staffer will primarily handle new intakes for all case types and will also be expected to handle reception calls and data entry...

**Work Location**: Barranquilla, Colombia **Experience**: 6 months **Education Qualification**: Bachelor’s Degree **No of openings**: 1 **Roles and Responsibilities**: Resolve solutions to help customers thrive. Conduct procedures to escalate and coordinate the customer response in accordance with values. **Required Skills & Desired Skills**: English...

Take ownership of customer issues reported and see problems through to resolution. - Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - Follow standard procedures for appropriately escalating unresolved issues to the appropriate internal team members. - Provide prompt and accurate feedback to customers. - Ensure proper...

Barranquilla, Colombia | Posted on 11/06/2024 Shift Schedule: 11 am to 8 pm EST, Monday to Friday. Country: Colombia Job Description We are looking for a skilled Customer Service Representative to join our growing staff. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective...

As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...

Job SummaryThe Technical Support Specialist serves as the initial point of contact for users contacting our IT Service Desk, delivering exceptional customer service. In this role, the specialist will be expected to handle multiple accounts and provide timely resolutions to technical issues.Responsibilities:Manage and organize the Incident and Request Queue...