Technical Support Specialist

hace 4 semanas


Perímetro Urbano Barranquilla, Colombia Movate™ A tiempo completo

Job Title: Technical Support Tier 1

Work Location: On-site

Qualification: High School Diploma

Experience: 6 months

Number of Openings: 2

Roles and Responsibilities:

  • Respond to customer inquiries in a timely manner
  • Address technical issues and collaborate with other teams to drive resolution
  • Troubleshoot customer connectivity problems
  • Coordinate with engineers to diagnose and fix site issues
  • Remain available to answer inbound calls
  • Stay updated on changing processes and new company products
  • Attend training sessions as assigned by management
  • Be willing to work flexible hours during nights and weekends

Required Skills:

  • Basic computer and network support knowledge
  • Previous call center and CRM system experience desired, but not required
  • Critical thinking skills, resourcefulness, and effective decision-making
  • Exceptional conflict resolution and problem-solving skills
  • Strong attention to detail
  • Ability to multi-task and juggle multiple high-priority issues simultaneously
  • Advanced English language proficiency
  • Full availability


  • Perímetro Urbano Barranquilla, Colombia Movate A tiempo completo

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to Customer Inquiries: Respond to customer emails, phone calls, and chats in a timely and...


  • Perímetro Urbano Medellín, Colombia J.S. Held A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Bilingual Technical Support Specialist to join our Information Technology division at J.S. Held. As a key member of our team, you will provide technical support and troubleshooting services for our accident reconstruction practice, ensuring the smooth operation of our software and hardware...


  • Barranquilla, Colombia FUERZACTIVA A tiempo completo

    _**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...


  • Perímetro Urbano Medellín, Colombia HEALTH PRIME INTL LLC A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our team at HEALTH PRIME INTL LLC. As a key member of our technical support team, you will be responsible for providing top-notch support to our users, ensuring the optimal running of all systems, and resolving technical issues in a timely and efficient manner.Key...


  • Perímetro Urbano Medellín, Colombia LinkGraph A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Manager to join our team at LinkGraph. As a Technical Support Manager, you will be responsible for providing exceptional customer support to our clients, ensuring their satisfaction with our products and services.Key ResponsibilitiesAttend daily SCRUM meetings to stay aligned with the team's...


  • Barranquilla, Colombia Abbott Laboratories A tiempo completo

    **Technical Support Specialist** **Acerca de Abbott** Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. **Trabajando en Abbott** En Abbott, puedes hacer un trabajo que importa, crecer y...


  • Barranquilla, Atlántico, Colombia TTEC A tiempo completo

    About the Role:TTEC is seeking a skilled Desktop Support Specialist to join our team in Barranquilla, Colombia. As a Desktop Support Associate, you will be responsible for providing technical support to our associates, ensuring they have the necessary tools to perform their jobs efficiently.Key Responsibilities:Provide user-level technical support for PC...

  • IT Support Specialist

    hace 4 semanas


    Barranquilla, Atlántico, Colombia Glowtouch technologies A tiempo completo

    {"title": "IT Support Specialist", "content": "Job SummaryWe are seeking an IT Support Specialist to join our team at UnifyCX. As an IT Support Specialist, you will be responsible for providing technical support to end users for hardware, software, and network issues. You will diagnose and resolve technical problems related to desktops, laptops, printers,...

  • Support Specialist

    hace 2 meses


    Barranquilla, Colombia Solvo Global S.A.S A tiempo completo

    As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...

  • Technical Support

    hace 3 semanas


    Barranquilla, Colombia Quantic A tiempo completo

    Quantic is a cloud-based point of sale solutions company based in King of Prussia, PA (USA). We are looking for a full-time contract Technical Support Representative and an Onboarding Coordinator who can communicate with customers and troubleshoot POS issues, including basic network connectivity problems. Additional responsibilities for the position...

  • IT Support Specialist

    hace 2 semanas


    Barranquilla, Atlántico, Colombia Glowtouch technologies A tiempo completo

    Job Title: IT Desktop Support SpecialistWe are seeking a highly skilled and motivated IT Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring they have a seamless and efficient experience with our systems and applications.Key...


  • Barranquilla, Colombia GlowTouch LLC A tiempo completo

    Glowtouch, a UnifyCX company, is growing and we are looking for a IT Desktop Support Specialist to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? The IT Desktop Support Specialist is responsible for providing technical support to end users for computer hardware,...


  • Perímetro Urbano Medellín, Colombia Genius Sports Group A tiempo completo

    About Genius Sports GroupWe are a leading provider of sports data and technology solutions, serving some of the world's largest sports leagues and federations.The RoleWe are seeking a highly skilled Technical Support Analyst to join our Sportsbook Operations team. As a Technical Support Analyst, you will play a critical role in delivering exceptional client...


  • Perímetro Urbano Manizales, Colombia Tbwa ChiatDay Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Application Support Specialist to join our team at FLYR. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our critical software systems.ResponsibilitiesRespond to and resolve production incidents, ensuring minimal downtime and impact on operations, preventing...


  • Barranquilla, Colombia FUERZACTIVA A tiempo completo

    **Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...


  • Barranquilla, Colombia CRG Solutions A tiempo completo

    At CRG Colombia, we are looking a Level 1 Monitoring and Support Specialist for Meraki and Ruckus One Equipment, who is responsible for the continuous monitoring, management, and initial resolution of incidents related to network infrastructures based on Meraki and Ruckus One devices. This role is crucial in ensuring operational continuity and network...


  • Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completo

    Job Summary:Auxis is seeking a highly organized and detail-oriented Administrative Support Specialist to provide comprehensive administrative support to ensure the efficient operation of the office. This role involves coordinating and scheduling meetings and appointments, managing client and visitor interactions with professionalism, and handling various...


  • Barranquilla, Colombia Jumio A tiempo completo

    **Role Purpose**: Jumio is seeking a driven Technical Support professional looking to join our Jumio Technical Support team, based in Barranquilla, Colombia. As an individual contributor, reporting to the Manager, Jumio Technical Support, you will get the chance to work within an international startup as part of a small team where every member's opinion...


  • Perímetro Urbano Manizales, Colombia Tbwa ChiatDay Inc A tiempo completo

    About the RoleWe're seeking a skilled Application Support Specialist to join our team in the IT airline industry. As a key member of our support team, you'll play a critical role in ensuring the uninterrupted operation of our critical software systems.ResponsibilitiesRespond to and resolve production incidents, minimizing downtime and impact on...


  • Perímetro Urbano Medellín, Colombia Genius Sports Group A tiempo completo

    About Genius Sports GroupWe are a leading sports technology company that connects sports, brands, and fans through official live data. Our mission is to champion a more sustainable sports data ecosystem that benefits all parties.The RoleWe are seeking a proactive and confident Technical Support Specialist to join our team. As a Sportsbook Technical Support 2...