Patient Concierge

Third Way Health ( helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and...

Who we are: third way health ( helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology...

**About the position**: **Responsibilities**: - Take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. - Provide accurate, satisfactory answers to patients’ queries and concerns - De-escalate situations involving dissatisfied patients, offering patient assistance and support - Contact patients to inform them about...

**Who we are**: **About the position**: **Responsibilities**: - Lead and guide the Patient concierge team - Allocate team resources to practices / patients - Set and monitor goals and performance measures - Measure and evaluate quality of service provided by team - Ensure patient satisfaction results are at the required levels - Supports and administers...

The role is for a Patient Coordinator/Concierge, where you’ll be responsible for scheduling appointments, ensuring patients are set for their treatments, requesting Google reviews for the doctor's office, among other tasks. Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - Tienes experiência trabajando en servicio al cliente y/o el área...

About the Role: We are seeking a dedicated Patient Concierge Representative to join our Patient Concierge Team in Medellin. This is an excellent opportunity for individuals who are passionate about delivering exceptional patient experiences and are fluent in English and Spanish (C1 or above).Salary and Benefits: The successful candidate will receive a...

At Third Way Health, we're dedicated to revolutionizing the patient experience in the US healthcare sector. Our mission is to empower medical practices and healthcare organizations with innovative technology and exceptional services, enabling them to provide world-class care while reducing administrative burdens.About the Role:We're seeking a full-time...

**Job Title: Medical Coordinator** **Location: Medellin, Colombia** **Schedule: Monday to Friday - 7:30 a.m. 5:00 p.m.** **Employment Type: Full-time - Hybrid** As a Coordinator of Second Opinion, Case Management, and Patient Concierge, you will serve as the direct representative, ensuring the highest level of service delivery. Your role involves...

About Us: Third Way Health, Inc. helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology...

About Third Way Health, Inc.We are a leading technology platform and services provider dedicated to enhancing the patient experience in medical practices and healthcare organizations across the United States. Our mission is to support physicians and help patients from all backgrounds achieve a better healthcare experience.Salary and BenefitsThe selected...

**Who we are**: **About the position**: The Implementation Consultant will play a critical role in Third Way Health’s mission to enhance patient experiences across our client base. Based in Medellin, Colombia, you will support the implementation of our Virtual Front Office (VFO) and Business Process Outsourcing (BPO) services, ensuring that our clients’...