Medical Coordinator
hace 2 semanas
**Job Title: Medical Coordinator**
**Location: Medellin, Colombia**
**Schedule: Monday to Friday - 7:30 a.m. 5:00 p.m.**
**Employment Type: Full-time - Hybrid**
As a Coordinator of Second Opinion, Case Management, and Patient Concierge, you will serve as the direct representative, ensuring the highest level of service delivery. Your role involves evaluating and promptly addressing inquiries related to Second Medical Opinions, Medical Appointments, Patient Concierge services, and Case Management professionally and concisely. You will be responsible for managing relationships with clients, agents, and providers while maintaining service standards in line with the company.
**Responsibilities**:
- Evaluate cases received based on the provided training, gather the necessary medical records to initiate the case, and once completed and approved by the doctor, open the case in the system, upload all records, and add relevant notes.
- Continuously monitor cases in the system and provide updates to members and/or agents (at least twice a week).
- Assist our nurse case manager when requested. Receive and process medical appointment requests, including acknowledgment of receipt, coordination with the selected hospital, timely updates to the agency, and follow-ups with hospitals for prompt appointment issuance.
- Establish direct communication with the insured individual or the agency to understand the request and maximize response time.
- Assist the insured individual with any provider-related tasks, acting as an intermediary to complete a medical appointment.
- Conduct follow-up calls with the insured individual after their medical appointment, document in EVA, and inform the relevant agency or team requiring follow-up.
**Requirements**:
- Associate degree or higher.
- Experience working with clients is essential (minimum 2 years of experience in customer service roles)
- Experience working in the healthcare industry.
- Experience working in a call center environment is a plus.
- Experience working in a team.
- Excellent oral and written communication skills.
- Ability to multitask.
- Computer literacy with good typing skills.
- Fluent in both English and Spanish (English language proficiency is essential).
At ttg, **_“We believe in making a difference One Person at a Time,”_** ttg OPT
-
Medical Coordinator
hace 4 semanas
Medellín, Colombia ttg Talent Solutions A tiempo completo**Job Title: Medical Coordinator** **Location: Medellin, Colombia** **Schedule: Monday to Friday - 7:30 a.m. 5:00 p.m.** **Employment Type: Full-time - Hybrid** As a Coordinator of Second Opinion, Case Management, and Patient Concierge, you will serve as the direct representative, ensuring the highest level of service delivery. Your role involves...
-
Clinical Operations Coordinator
hace 4 días
Medellín, Antioquia, Colombia Third Way A tiempo completoThird Way Health is committed to delivering exceptional patient experiences. As a Clinical Operations Coordinator, you will play a critical role in ensuring the quality of our services and identifying areas for improvement. Your attention to detail and analytical skills will be essential in driving patient satisfaction and loyalty.About the JobThe Clinical...
-
Patient Coordinator
hace 4 días
Medellín, Colombia RVStaffing A tiempo completo_**RedValley,**_ a rapidly expanding company in Medellín, is looking for a detail-oriented and strategic **Patient Coordinator** to join a high-performing team focused on delivering exceptional care and results. This role involves supporting patients through every step of their journey, ensuring they receive outstanding service and guidance tailored to...
-
Project Coordinator
hace 1 semana
Medellín, Antioquia, Colombia RWS Group A tiempo completoJob Purpose: Under the supervision of a Program Manager (including Associate or Senior level), the Project Coordinator is a key member of a project team, working closely with the other project team members, Technical Services, and Quality Assurance. The Project Coordinator supports day-to-day project activities based on predefined production requirements and...
-
Medical Assistant
hace 4 días
Medellín, Colombia RVStaffing A tiempo completo_**RedValley,**_ a rapidly expanding company in Medellín, is looking for a detail-oriented and strategic **Medical Assistant**to join a high-performing team focused on delivering exceptional care and results. This role involves supporting patients through every step of their journey, ensuring they receive outstanding service and guidance tailored to their...
-
Patient & Billing Coordinator
hace 3 semanas
Medellín, Antioquia, Colombia Hello Viki A tiempo completoJob Overview: Hello Viki is seeking a highly organized and detail-oriented Patient & Billing Coordinator to join our remote team.The ideal candidate will have experience in patient coordination, medical billing, collections, and insurance verification .This role requires excellent communication skills, a strong ability to multitask, and a commitment to...
-
Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo**Description**: **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want...
-
Logistics Coordinator
hace 1 semana
Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo**Description**: **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want...
-
Traffic Coordinator
hace 6 días
Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo**Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology **services. In our **modern offices**, we provide different amenities such as casual...
-
Logistics Coordinator
hace 1 semana
Antioquia, Colombia PPG A tiempo completoAs a logistics coordinator, you will coordinate the activities of warehouse, reception, storage, inventories, distribution and customer service to meet the needs of internal and external customers within the deadlines and quality standards required, complying with current regulations and optimizing resources. You will report to the head of logistics and...
-
Customer Service Representative
hace 2 semanas
Medellín, Colombia RVStaffing A tiempo completo**VIP Medical Group,**one of our top experts in vein disease and pain management is looking for **Patient Coordinators**to join our team! We specialize in pain management and vascular procedures. Our main goal is to always provide the best level of care and compassion to individuals who are being treated. As a **Patient Coordinator,**you’ll be...
-
Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo**Description**: **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want...
-
Medellín, Antioquia, Colombia Roca Alliances S.A A tiempo completo**Roca Alliances** - A specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions to ensure the perfect match for each role. With a deep understanding of industry trends, we conduct targeted, efficient recruitment, building long-lasting partnerships that drive business...
-
Patient Care Coordinator
hace 5 días
Perímetro Urbano Medellín, Colombia Third Way A tiempo completoAbout Third Way HealthThird Way Health is a leading technology platform and healthcare services provider that empowers medical practices and organizations across the United States to enhance patient experience while minimizing administrative burdens.We are passionate about supporting physicians and ensuring patients from all backgrounds receive high-quality...
-
Digital Lead Generation Coordinator
hace 3 semanas
Medellín, Antioquia, Colombia ALL AMERICA CONSTRUCTION SERVICES A tiempo completoPosition Overview We are looking for a results-driven Digital Lead Generation Coordinator to develop and implement effective strategies that attract, nurture, and convert potential customers. In this role, you will take ownership of the online lead funnel—from campaign creation to performance analytics—working cross-functionally to drive high-quality...
-
Digital Lead Generation Coordinator
hace 4 semanas
Medellín, Colombia ALL AMERICA CONSTRUCTION SERVICES A tiempo completoPosition Overview We are looking for a results-driven Digital Lead Generation Coordinator to develop and implement effective strategies that attract, nurture, and convert potential customers. In this role, you will take ownership of the online lead funnel—from campaign creation to performance analytics—working cross-functionally to drive high-quality...
-
Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completoTalentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.We support companies through our Talent and Technology services.We have been impacting the world since 2018 and we want to keep pushing ourselves to...
-
Healthcare Quality Assurance Specialist
hace 5 días
Medellín, Antioquia, Colombia Third Way A tiempo completoAt Third Way Health, we strive to deliver exceptional patient experiences while reducing the administrative burden on healthcare professionals. Our technology platform and world-class services empower medical practices and organizations to provide top-notch care.About the RoleThe Clinical Operations Coordinator will be responsible for ensuring the quality of...
-
Healthcare Experience Coordinator
hace 5 días
Medellín, Antioquia, Colombia Third Way Health A tiempo completoCompany OverviewThird Way Health is a leading provider of patient experience solutions for medical practices and healthcare organizations across the United States. Our mission is to improve the patient experience while reducing the administrative burden on practice owners and management.We enable practices and healthcare organizations to enhance the...
-
Comprehensive Care Coordinator
hace 3 días
Perímetro Urbano Medellín, Colombia Third Way Health A tiempo completoCareer Opportunities:We are currently seeking a talented Case Manager to join our team at Third Way Health. As a Case Manager, you will be responsible for managing member cases, developing individualized care plans, and coordinating follow-ups and continuity of care.Main Responsibilities:Assess and manage member cases to ensure comprehensive and personalized...