Continuous Improvement Specialist

hace 6 meses


Bogota, Colombia Johnson & Johnson A tiempo completo

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

We collaborate with the world for the health of everyone in it.

**We are searching the best talent for Continuous Improvement Specialist to be in Bogotá, Colombia.**

**Purpose**:
**The Continuous Improvement Specialist is a key player in the Digital Transformation of Deliver organization, being responsible for understanding end-to-end Customer Service processes, analyzing operational, market and commercial data, identifying opportunities for operational improvement, and translating this into insights and driving continuous improvement through SLA's, process efficiencies, cost reduction, or other organizational requirements. Also communicating the improvements to non-technical stakeholders in a clear and visual way.**:
**Provide Technical support for all customer connectivity platforms through SFDC, Genesys, EDI services, JJCC Portal, as well as monitoring supplier services EDI contracts.**:
**You will be responsible for**:

- Works close to regional and global key stakeholders process owners to support projects, root causes and data analysis for continuous improvements, and prioritization as the business required.
- Lead and implement new developments of connectivity tools with new technologies available for process automation (macros, RPA, OCR, ML).
- Use project management tools and established metrics to drive execution of improvement and process excellence projects.
- Influence key stakeholders to support organizational change through excellent communication skills.
- Technical support for all platforms to connect customers through SFDC, Genesys, EDI services, JJCC Portal.
- knowledge in analytics including data management and visualization tools (SAP BtB, Salesforce, Genesys Cloud).
- Contribute with creative and innovative ideas to advance the maturity of Customer Service team and be a benchmark for other regions.

**Qualifications**:
**Qualifications and requirements**:

- Bachelor’s Degree required, preferably in Supply Chain/ Operations Management/ Computer Science / Engineering / Statistics.
- Knowledge of project management and communications skills to lead by influence.
- +2~4 years of confirmed experience driven continuous improvement projects in Supply Chain Management.
- Experience working with SAP, Salesforce, Genesys, web Portal new enhancements project management.
- Experience driven technology projects based on project methodologies as PMP, Agile, Design Thinking, Scrum, Six Sigma.
- Ability to transform data-analysis into practical insights with tangible outcomes. Predict trends facilitating the process of long-term planning and avoiding issues happening.
- Exceptional communication skills, both verbal and written, able to effectively communicate insights from data with both colleagues and executives.
- Ability to work with a wide range of cross-functional teams [Regional/ Global], such warehouse and transportation, customer services, international trade, compliance, process excellence, engineering, IT, and finance.
- Experience working with business intelligence tools/software to analyze data of BI tools environment [Power BI, Tableau, QlikView, Python language]
- Fluency in English. Portuguese proficiency is as plus.



  • Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Continuous Improvement

    hace 6 meses


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Continuous Improvement

    hace 2 meses


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos!¿Quieres saber por qué Rappi?- ️ VEMOS OPORTUNIDADES donde otros ven problemas;- ️ VEMOS CERCANIA donde otros ven distancia;- ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be...


  • Bogota, Colombia ConvaTec A tiempo completo

    The main purpose of a Senior Project Analyst is to lead cross functional improvement projects focusing on the services provided by the GBS and including new system implementations and continuous process improvement. The role requires an ability to lead a complete project cycle including the analysis of business requirements, development of project charters,...


  • Bogota, Colombia Flatfee Corp A tiempo completo

    **Status**:Full time **Location**: Remote (Latin America) **Summary**: **Responsibilities**: Conduct comprehensive evaluations of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. Collaborate with cross-functional teams to gather data, insights, and feedback related to current processes. Analyze data and...


  • Bogota, Colombia Munich Re A tiempo completo

    Process Improvement Specialist (M/F/d*) **Would you like to be part of our diverse team and shape the future of the Regional Centre South America within Munich Re?** Munich Re is one of the world’s largest reinsurers providing solutions for complex risks to 40 million clients in over 160 countries. The Regional Centre South America is a Munich RE...


  • Bogota, Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...

  • Specialist Crt

    hace 6 meses


    Bogota, Colombia DHL A tiempo completo

    **Title: Specialist CRT** **Location: GSC BOG** Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. **Key Responsibilities**: - Analyze and process instruction/requirements of the E2E import and export operations. - Proactive monitoring of shipment status in internal Tools (CW1, DHLi,...

  • Specialist Cdz

    hace 6 meses


    Bogota, Colombia DHL A tiempo completo

    **Title**: Specialist CDZ & Programs **Location**: GSC BOG The ISF filling team is in charge of fill the ISF in the US customs system for all shipments coming to the US (import) from any origin with a high grade of detail and working together as one team with CAE station in order to comply with internal and external KPIs **Key Responsibilities***: -...


  • Bogota, Colombia DreamHire Inc. A tiempo completo

    **Please make sure to submit an English resume. Thank you** **Work Schedule**: Monday to Friday, 10AM to 6PM Pacific Standard Time **Salary Range**:$1000 - $1200 - **Amazon Launch and Growth Specialist**: **Key Responsibilities**: **1. Launch Execution** - Coordinate the development of creative assets, including imagery and content, to support product...


  • Bogota, Colombia DreamHire Inc. A tiempo completo

    **Please submit ENGLISH RESUME ONLY.** **Work Schedule**: Monday to Friday, 10AM to 6PM Pacific Standard Time **Salary Range**:$1000 - $1200 - **Amazon Launch and Growth Specialist**: **Key Responsibilities**: **1. Launch Execution** - Coordinate the development of creative assets, including imagery and content, to support product launches. - Conduct...


  • Bogota, Colombia Philips A tiempo completo

    **Job Title**: Customer Service Specialist - Bogotá **Customer Service Specialist, Bogotá** In this role, you’ll have the opportunity to make life better, by interacting with customers, company sales and/or service team to handle a variety of pre-sales or post sales service functions. **Your role**: - Lead the implementation of Lean tools such as...

  • Scheduling Specialist

    hace 6 meses


    Bogota, Colombia IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • Bogota, Colombia Thermo Fisher Scientific A tiempo completo

    **Job Title: Logistic Specialist (LATAM)** **Company Overview**: Join our dynamic team at Thermofisher, a leading global organization dedicated to delivering excellence in logistics solutions across the Latin American region. With a focus on innovation, efficiency, and customer happiness, we strive to optimize supply chain operations and drive growth for...

  • Purchasing Specialist

    hace 6 meses


    Bogota, Colombia Schlumberger A tiempo completo

    **About SLB** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Position: Digital Marketing Specialist** **Location**: Remote (EST Timezone) **Work Schedule**: Monday - Thursday, 9 AM to 5 PM EST **Job Overview**: Join a leading B2B tech marketing firm, dedicated to establishing and upholding industry standards. Our dynamic team is expanding, and we are looking for experienced professionals to manage and enhance...

  • Sr. Specialist Safety

    hace 6 meses


    Bogota, Colombia MSD A tiempo completo

    We are looking for a Sr. Specialist Global Safety & Environment, reporting to the Manager Safety & Environment of LATAM, the Sr. Specialist is responsible for managing the development and implementation of environmental, health and safety programs for Commercial Operations (Fleet Safety, Offices and Warehouses) including both field sales and office...

  • Operations Specialist

    hace 6 meses


    Bogota, Colombia Sagan A tiempo completo

    **Job Title: Operations Specialist** **Location**: Remote (EST Timezone) **Working Hours**: Monday - Friday, 8:30 AM - 5:00 PM (EST) Are you a proactive problem solver with a passion for optimizing operational processes? We are seeking an Operations Specialist to play a pivotal role in building and enhancing the foundation of our back-office...

  • Marketing Specialist

    hace 6 meses


    Bogota, Colombia LOCAL TRADERS A tiempo completo

    **Introduction**: Local Traders is a rapidly expanding P2P Crypto Exchange based in South America. We are currently seeking a talented and experienced Growth Marketing Specialist to join our team. As a Growth Marketing Specialist, you will play a pivotal role in driving user acquisition, retention, and engagement to fuel the growth and success of our...