Continuous Improvement

hace 2 meses


Bogota, Colombia Rappi A tiempo completo
Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos
¿Quieres saber por qué Rappi?
- ️ VEMOS OPORTUNIDADES donde otros ven problemas;
- ️ VEMOS CERCANIA donde otros ven distancia;
- ️ VEMOS ADRENALINA donde otros ven presión.
Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.
¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi
Revisa cómo impactarás nuestro ecosistema:
Identify, create, implement, and improve required processes to ensure the proper functioning of Rappi's commercial support team aimed at resolving restaurant issues in the shortest period of time. Responsible for the end-to-end process of content creation/improvement and deployment to agents, including their training and on-going testing.
Como parte de Rappi, serás responsable de:
- Carry out process mapping and improvements to existing processes that will be followed by agents.- Design and update agent training materials, including manuals, guides and multimedia resources.- Lead agent training sessions, ensuring effective knowledge and skill transfering.- Identify root causes of operational issues and propose process/product improvements to effectively address them.- Implement process evaluations to measure agent performance, identify improvement opportunities, and ensure that agents are up to date with required knowledge and skills.- Perform data analysis to identify trends, opportunities, and potential solutions that enhance operational efficiency and quality.- Design and adapt agent training and continuous improvement policies
Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?- Professional in Business Administration, Industrial Engineering or related- Have at least 1 year of experience as an Analyst and/or Continuous Improvement Practitioner- Having led projects in parallel.- Desirable knowledge in PowerBI- Availability to detect opportunities for improvement if required- Intermediate/Advanced Office
Tipo Empleador:
Regular
Empleador:
Rappi Technology Mexico
Para más información consulta nuestra pagina web
y revisa nuestras reseñas en Glassdoor
Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos
_#Rappi_

  • Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...


  • Bogota, Colombia Johnson & Johnson A tiempo completo

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...

  • Continuous Improvement

    hace 6 meses


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia ConvaTec A tiempo completo

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be...


  • Bogota, Colombia ConvaTec A tiempo completo

    The main purpose of a Senior Project Analyst is to lead cross functional improvement projects focusing on the services provided by the GBS and including new system implementations and continuous process improvement. The role requires an ability to lead a complete project cycle including the analysis of business requirements, development of project charters,...


  • Bogota, Colombia Flatfee Corp A tiempo completo

    **Status**:Full time **Location**: Remote (Latin America) **Summary**: **Responsibilities**: Conduct comprehensive evaluations of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. Collaborate with cross-functional teams to gather data, insights, and feedback related to current processes. Analyze data and...


  • Bogota, Colombia Munich Re A tiempo completo

    Process Improvement Specialist (M/F/d*) **Would you like to be part of our diverse team and shape the future of the Regional Centre South America within Munich Re?** Munich Re is one of the world’s largest reinsurers providing solutions for complex risks to 40 million clients in over 160 countries. The Regional Centre South America is a Munich RE...


  • Bogota, Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...


  • Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

  • Senior Aqa

    hace 6 meses


    Bogota, Colombia AgileEngine A tiempo completo

    ID: 12688 **What you will do** - Test Planning and Execution: Develop comprehensive test plans that encompass all aspects of software functionality; - Collaborate with cross-functional teams to align test plans with project requirements and ensure thorough coverage; - Automated Testing: Design and implement automated test scripts to enhance testing...

  • Scrum Master

    hace 6 meses


    Bogota, Colombia Capgemini Engineering A tiempo completo

    **Scrum Master**: We are seeking a highly skilled and experienced Scrum Master with expertise in the SAFE (Scaled Agile Framework) methodology to join our dynamic team. As a Scrum Master, you will play a crucial role in facilitating Agile practices and ensuring the successful delivery of projects in alignment with the SAFE...

  • Scrum Master

    hace 6 meses


    Bogota, Colombia Capgemini Engineering A tiempo completo

    **Scrum Master**: We are seeking a highly skilled and experienced Scrum Master with expertise in the SAFE (Scaled Agile Framework) methodology to join our dynamic team. As a Scrum Master, you will play a crucial role in facilitating Agile practices and ensuring the successful delivery of projects in alignment with the SAFE...


  • Bogota, Colombia MSD A tiempo completo

    **The Country Clinical Quality Manager** oversees all Clinical Quality Management activities in the respective country/cluster with the objective to delivered and sustained patient safety and high-quality data in compliance with company requirements and regulations. The role requires the ability to properly implement local/global processes/procedures, to...

  • Sr Java Developer

    hace 6 meses


    Bogota, Colombia Tekton Labs A tiempo completo

    Currently, we are seeking a Senior Java Developer. **Responsibilities**: - Create well-designed, testable, efficient code. - Participate in all phases of the development lifecycle. - Assist in the preparation and production of releases of software components. - Ensure designs are in compliance with specifications. - Investigate alternatives and...


  • Bogota, Colombia DreamHire Inc. A tiempo completo

    **Please make sure to submit an English resume. Thank you** **Work Schedule**: Monday to Friday, 10AM to 6PM Pacific Standard Time **Salary Range**:$1000 - $1200 - **Amazon Launch and Growth Specialist**: **Key Responsibilities**: **1. Launch Execution** - Coordinate the development of creative assets, including imagery and content, to support product...


  • Bogota, Colombia DreamHire.com A tiempo completo

    **Please submit ENGLISH RESUME ONLY.**: **Work Schedule**: Monday to Friday, 10AM to 6PM Pacific Standard Time **Salary Range**: $1000 - $1200 **Key Responsibilities**: 1. Launch Execution - Coordinate the development of creative assets, including imagery and content, to support product launches. - Conduct comprehensive research to determine product...


  • Bogota, Colombia DreamHire Inc. A tiempo completo

    **Please submit ENGLISH RESUME ONLY.** **Work Schedule**: Monday to Friday, 10AM to 6PM Pacific Standard Time **Salary Range**:$1000 - $1200 - **Amazon Launch and Growth Specialist**: **Key Responsibilities**: **1. Launch Execution** - Coordinate the development of creative assets, including imagery and content, to support product launches. - Conduct...


  • Bogota, Colombia Energizer A tiempo completo

    What you'll love about this job: - Multinational Company - Global exposure - Hybrid Model This is Energizer Holdings, Inc.: Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while...


  • Bogota, Colombia Patricia Baez Company A tiempo completo

    **Job Title: Director of Customer Relations** **Job Summary**:The Director of Customer Relations is responsible for overseeing all aspects of customer interactions, satisfaction, and retention within the organization. This role involves developing and implementing strategies to enhance customer experiences, managing customer service teams, analyzing...

  • PMO Lead

    hace 6 meses


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...