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Customer Service Specialist
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**Job Title**: Customer Service Specialist - Bogotá
**Customer Service Specialist, Bogotá**
In this role, you’ll have the opportunity to make life better, by interacting with customers, company sales and/or service team to handle a variety of pre-sales or post sales service functions.
**Your role**:
- Lead the implementation of Lean tools such as Daily Management and Problem Solving.
- Partner with North LATAM Client Delivery peers and managers to achieve financial and operational goals.
- Deploy new processes and tools to continuously improve our way of working.
- Manage data and results of service operations, designing and supporting the implementation of continuous improvement strategies.
**You're** the right fit if**:
- Degree in biomedical engineering, electronics or related.
- Minimum 5 years of experience working with Operational Excellence within Health System companies.
- Intermediate English
- Power BI certification or experience
- You’re proactive and eager to continuously improve
- Customer oriented mindset
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
