Specialist Account and Sales Operations
hace 2 semanas
Purpose & Overall Relevance for the Organization:
Account and Sales Operations / Claims is a key element within adidas wholesale customer service. This team is responsible for the claim's activities such logistic claims and invoice management tasks. The team delivers all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.
Key Responsibilities:
- Invoice management activities such us billing transmition, billing error resolution and monitoring billing due list
- Claims management activities such us logistic claims and defect / used product
- Support communicating with customers via all relevant communication channels (e-mail, tickets, phone), providing information related to claims and billing
- Manage customer relationship, which includes problem resolution and root cause analysis
- Manage the relationships within customer service and sales as well as other stakeholders in the business
- Identify the improvement opportunities and support their implementation
- Support ongoing projects for the implementation of technology solutions
Key Relationships:
- Credit Management
- Other Customer Service teams
- Sales
- Market Finance
Knowledge, Skills and Abilities: - Strong customer service orientation
- High level of empathy and emotional intelligence
- Experience with SAP
- Experience with
- Experience in a Shared Service environment or similar
- Ability to read, write and communicate in English in a business setting
- Ability to pay close attention to detail and high degree of customer orientation
- Good Problem solving and analytical skills
- Self-motivated and self-directed individual
- Availability to travel for periods of 3 to 4 weeks
Requisite Education and Experience / Minimum Qualifications:
- University degree
- 1-2 year's working experience in providing customer support in the field of customer service, sales, or logistics
- High level of customer orientation and communication skills
-
Account Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoAccount Manager (Oil and Gas)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Account Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoAccount ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Inside Sales Account Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completoIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Network with us and network the world Ruckus Networks, a CommScope business, is looking to add an Inside Sales Account Manager to support RUCKUS product portfolio in Bogota, Colombia How You'll Help Us Connect the World You work closely with the RUCKUS...
-
Sales Specialist Power Protection
hace 4 días
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoSales Specialist Power ProtectionTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Sr. Specialist CRM Operations
hace 4 semanas
Bogotá, Bogotá D.E., Colombia adidas A tiempo completoPurpose: The Senior Specialist Consumer Engagement Operations is responsible for the end-to-end execution of both CRM and membership programs for adidas North America. This person will ensure flawless operations across Newsletter, Trigger and Transactional emails, push notifications, and membership-related operational needs supporting brand and ecommerce...
-
Service Sales Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoService Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Clinical Support Specialist Sleep
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Philips A tiempo completoJob TitleClinical Support Specialist Sleep & Respiratory Care Colombia, North Latam & MexicoJob DescriptionJob title:Clinical Applications Specialist Sleep & Respiratory Care Colombia, North Latam & MexicoYour role:Drives clinical decision support for sleep & respiratory products and solutions including sales presentations, product demonstrations, and...
-
Key account manager DPC
hace 4 semanas
Bogotá, Bogotá D.E., Colombia AGFA A tiempo completoDo you want to enrich your professional life and to use your creativity and experience for new challenges in a growing organization with clear ambitions? Are you prepared to learn, continue to develop, and are you seeking to be at the forefront of the technologies and vision for the future? Then Agfa Graphics is the right company for you. Agfa Graphics will...
-
Product Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoProduct Specialist (Costumer Support)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Product Specialist SP
hace 3 días
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoProduct Specialist SPTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Sales Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoSales ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey...
-
Studio Operations Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completoAt Electronic Arts, we exist to Inspire the World to Play. We create amazing experiences for our players everywhere and we consider our players' experiences first in everything we do. Creating transformational experiences requires constant innovation and brilliant, passionate people. We are developing extraordinary new game experiences by bringing together...
-
Sales Specialist Hunter B2B
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Global66 A tiempo completoSé el/la próxim@ Sales Specialist Hunter B2B de Global66 Bogotá, acompáñanos a mejorar la calidad de vida de las personas y empresas a través de productos y servicios financieros tecnológicos.Somos una Tribu compuesta por más de 200 personas de diferentes nacionalidades, situadas en varios países (Chile, Argentina, Perú, Brasil y Colombia) Nos...
-
Industry Segment Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoIndustry Segment Specialist (Electric Mobility)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Logistics Operations Excellence Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Cabify A tiempo completoEn Cabify creemos que una nueva forma de movilidad urbana es posible. Un ecosistema que permita tener menos coches privados en las calles, vehículos más sostenibles y rutas más eficientes.Ciudades en las que sus calles estén pensadas por y para las personas, y no para los coches. Productos y servicios que, mediante alternativas de movilidad sostenibles y...
-
Channel Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoChannel SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Product Specialist EPIP
hace 3 semanas
Bogotá, Bogotá D.E., Colombia ABB A tiempo completoProduct Specialist EPIP (Power distribution)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Sales Specialist In Digital Marketing
hace 1 semana
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoIf you live in the city of Bogotá and have an English level of B2 (80%), we want to offer you the opportunity to work in our specialized vacancy with one of the most important social media networks globally. Your job objective is to help users of one of the most important global social media platforms to solve questions about the platforms functioning.Why...
-
Sales Executive II
hace 4 semanas
Bogotá, Bogotá D.E., Colombia FIS Global A tiempo completoPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's DegreeAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe...
-
Inside Account Associate
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TD SYNNEX Colombia LTDA A tiempo completoDescripción del Puesto:El Inside Account Associate será la persona encargada en apoyar al equipo comercial en el desarrollo del negocio con los diferentes canales, generando propuestas de valor y contribuyendo con la elaboración de ofertas, validación de información, seguimiento de pedidos y atención al cliente con el fin de garantizar una potencial...