General Manager
hace 1 mes
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
Key Responsibilities:
Responsible for day to day operational, financial and personnel performance of assigned international outstationEstablishes or implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirementsThis includes host government specific security checkpoint and baggage screening requirements in accordance with U.S. TSA security directives, mandates and GSC responsibilitiesMonitors performance against plans and initiates corrective actions to improve resultsDetermines and justifies equipment, facilities, staffing, and training needs to achieve station operational goalsParticipates as team member to headquarters support organizations, as well as other United operating departments in administering their responsibilitiesCoordinates and provides functional guidance and supervision of contracted ground handling agentsRepresents airport activities to host government federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA Oversees and directs operational safety and security; flight departure reliability; customer processing; plane-side operations including ramp operations and customer service; baggage handling; fueling; aircraft appearance and cabin provisioning, airport policies and procedures; on-ground product technology and equipment deployment; and vendor operations as applicableMaintain strong working relationships with OAL / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisionsManage vendor service contracts as requiredResponsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups and vendorsDirects station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlinesMonitors all performance against plans and initiates corrective actions to improve resultsManages the station budget, third-party staffing forecasts, and resource requirementsCollaborate in collateral assignments as required by the region leaderThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table
Qualifications
What's needed to succeed (Minimum Qualifications):
High School Diploma/ GED education equivalent4 years of relevant work experience2-4 years of experience Airport Operations Management or equivalent experienceKnowledge of airport operations to include; terminal / ramp operations and customer serviceAbility to work in a dynamic, fast paced operational environmentKnowledge of station controls and Internal Audit standardsAnalytical thinking, goal-directed leadership and service-oriented performanceStrong communication and interpersonal skillsDemonstrated ability to develop and motivate personnelStrong problem solving skills and drive for excellenceSafety Awareness, being aware of conditions that affects employees, company assets and customersBuilding Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goalsActively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their applicationMust be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situationsMust be willing to travel up to 25% of the timeMust be legally authorized to work in Colombia for any employer without sponsorshipMust be fluent in English and Spanish (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionHold a valid passport and eligible to obtain a visaWhat will help you propel from the pack (Preferred Qualifications):
Bachelor's degreeUnited Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT-
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