Assistant Case Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Solvo Global A tiempo completo

Position Type:
Assistant case manager

Client's expected start date:

Shift Schedule:
Monday to Friday 8:00 am to 6:00 pm EST

Cities:
["Medellín","Barranquilla","Bogotá","Bucaramanga","Cali","Córdoba (Argentina)","Chihuahua (México)","Guatemala City/Honduras","Santo Domingo (Republica Dominicana)"]

Comments and notes:
_
Key accountabilities and responsibilities:_

  • They would be contacting insurance providers to manage the claims
  • Greeting the claim open and sending letters of representation
  • Do a lot of follow ups with current open claims
  • Calling daily to go out and being the liaison between the client and the insurance company
  • Entry level is fine
  • Somebody that is eager to learn, willing to take directions, persistent and self motivated, persistent as they have to do a lot of follow ups.
  • Assist Case Managers in collecting case evidence and documentation by contacting the necessary parties, i

e:
insurance companies/adjusters, hospitals, injured parties etc.

  • Open claims and verify insurance as well as assist in the Property Damage procedures
  • Process time sensitive mail to be delegated to the Case Managers
  • Maintain calendar, phone and other records in an organized and timely fashion
  • Perform other tasks as needed within the department Desired Qualifications
  • Entry level position
  • Verbal and written fluency in English & Spanish
  • Time management and organization skills
  • Ability to operate a personal computer with a good working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
  • Ability to work with and maintain confidential information
  • Maintain a productive and professional relationship with fellow colleagues and clients From G&A
  • Sends LORs; receives response
  • Opens Claims/ Verifies insurance
  • Send nonrep letters
  • Assists with the PD procedures (clients with verified insurance only)
  • Request insurance docs; saves into PMN (i.e. Dec pages, UM rejection, etc.)
  • Request medical/hospital records; saves into PMN
  • Scans mail; saves into PMN
  • Provides exceptional customer service and attention to phone calls
  • Responsible for pulling reports and updating case status and issue details accordingly

Tipo de puesto:
Tiempo completo, Indefinido

Salario:
$ $ al mes

Pregunta(s) de postulación:

¿Cuentas con un nível de inglés igual o superior al 85%?

¿Tienes experiência en el área legal?

¿Cuentas con experiência en las siguientes áreas?

  • Ensurance Experience
  • Data Entry Level
  • Medical experience
  • Documentation
  • Claims

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