Empleos actuales relacionados con Technical Support Expert 1 - Bogotá, Bogotá D.E. - Twilio
-
IT Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia IMAGINA SOLUCIONES WEB A tiempo completoJob Summary:IMAGINA SOLUCIONES WEB is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing expert-level technical support to our employees.Key Responsibilities:Technical Support: Provide guidance and training to staff in resolving complex technical issues and...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia CommScope A tiempo completoJob SummaryCommScope is seeking a highly skilled Principal Technical Support Engineer to join our team. As a key member of our Customer Support and Services (CSS) team, you will be responsible for providing exceptional technical support to our customers.About the RoleWe are looking for a technical expert with a strong background in wireless networking and...
-
Technical Solutions Expert
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Johnson Controls A tiempo completoJob Description**Job Title:** Technical Solutions Expert**Job Summary:** We are seeking a highly skilled Technical Solutions Expert to join our team at Johnson Controls. As a Technical Solutions Expert, you will be responsible for providing expert advice and support to clients regarding the implementation, optimization, and maintenance of electronic security...
-
Technical Support Expert
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Product Support Specialist to join our team at Medtronic. As a Product Support Specialist, you will play a critical role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and issues in a timely and professional...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia GSB Solutions A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at GSB Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesOn-Site IT Support: Provide expert technical support for our clients' IT infrastructure, including inventory...
-
Technical Support Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completoAbout the RoleMedtronic is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will play a critical role in providing exceptional customer service and technical support to our customers, dealers, distributors, and sales personnel.Key ResponsibilitiesProvide expert technical advice and...
-
Principal Technical Support Engineer
hace 1 semana
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completoJob Title: Principal Technical Support EngineerAt CommScope Inc., we're on a mission to deliver connectivity that empowers how we live, work, and learn. As a Principal Technical Support Engineer, you'll play a critical role in helping us achieve this goal.About the RoleWe're seeking a highly authoritative and experienced technical support professional to...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia GSB Solutions A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at GSB Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesOn-site IT Support: Provide expert technical support for our clients' IT infrastructure, including inventory...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Radware A tiempo completoJob Title: Tier 2 Technical Support EngineerRadware is a leading provider of cyber security and application delivery solutions, and we're looking for a skilled Technical Support Engineer to join our team.As a Technical Support Engineer, you will be responsible for providing level two technical support for Radware products, including ADC, WAF, and IPS. You...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia CommScope A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CommScope. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and collaborating with internal engineering teams to resolve customer issues.Key Responsibilities:Provide...
-
Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Radware A tiempo completoAbout the RoleRadware is a leading provider of cybersecurity solutions, and we're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in ensuring the success of our customers by providing top-notch technical support for our products.Key ResponsibilitiesProvide level two technical...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completoJob Title: Principal Technical Support EngineerWe are seeking a highly skilled Principal Technical Support Engineer to join our team at CommScope Inc. This role will be responsible for providing technical support to our customers, troubleshooting complex network issues, and collaborating with our engineering team to resolve defects.About the Role:This is a...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoUnlock Your Potential as an L2 Technical Support ConsultantAre you a skilled Java developer with a passion for problem-solving and customer support? Do you want to work with cutting-edge technology and make a real impact in the derivatives and capital markets risk management industry?We're looking for a talented L2 Technical Support Consultant to join our...
-
Senior Database Administrator
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Oracle A tiempo completoJob Summary: As a member of the Support organization at Oracle, your primary focus is to deliver exceptional post-sales support and solutions to our customer base while serving as a dedicated advocate for customer needs.Key Responsibilities:Resolve post-sales non-technical customer inquiries via electronic means, providing timely and effective...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Umbrella Functional Consulting & Support Team A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Umbrella Functional Consulting & Support Team. As a key member of our team, you will be responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completo{"h1": "Principal Technical Support Engineer", "p": "At CommScope Inc., we're on a mission to deliver connectivity that empowers how we live, work, and learn. As a Principal Technical Support Engineer, you'll play a critical role in helping us achieve this goal.**Key Responsibilities:*** Troubleshoot and resolve complex technical issues for our customers*...
-
Technical Support Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoUnlock Your Potential as an L2 Technical Support ConsultantAre you a skilled Java developer passionate about problem-solving and customer support? Do you want to work with cutting-edge technology and make a real impact in the derivatives and capital markets risk management industry?We're looking for a talented L2 Technical Support Consultant to join our team...
-
Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completoJob SummaryCommScope Inc. is seeking a highly skilled Principal Technical Support Engineer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer concerns.About the RoleThe...
-
Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia CommScope A tiempo completoAbout the RoleCommScope is seeking a highly skilled Principal Technical Support Engineer to join our team. As a key member of our Customer Support and Services (CSS) team, you will be responsible for delivering exceptional customer experience to our clients.Key ResponsibilitiesTroubleshoot Complex Issues: Promptly identify and resolve critical technical...
-
Principal Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia CommScope Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Principal Technical Support Engineer to join our team at CommScope Inc. This is a critical role that requires a strong technical background and excellent communication skills.Key Responsibilities:Provide prompt and effective technical support to customers, troubleshooting and resolving complex technical...
Technical Support Expert 1
hace 4 meses
See yourself at Twilio:
Join the team as our next Technical Support Expert - Account Security
Who we are & why we're hiring
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business.
We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job:
Responsibilities:
In this role, you'll:
- Work to surface and document customer pain points to assist in process improvement. Spend time reviewing internal knowledge bases to stay up on industry shifts and standards
- By helping our customers to use our products and answering questions ensuring that they are able to understand and get the most out of their Twilio experience
- Use your strong diplomatic skills to address customer issues and provide feedback
- Collaborate with your teammates and the Twilio Product and Engineering teams to report reproducible defects to continuously improve the product
Qualifications:
Required:
- 1+ years experience in a customerfacing technical support role
- A demonstrated history of customer focus and empathy, including the ability to diplomatically address customer concerns and provide feedback.
- Solid understanding of computer networking, programming and SQL
- Excellent reading comprehension, listening, and writing skills in English
- Proven advanced time management skills, with the ability to work well under pressure
Desired:
- Bachelor's degree in computer science or related field
- Demonstrated ability to identify process and team improvements, and proven ability to create and curate internal and external documentation
Location
This role will be remote, and based in Colombia.
What We Offer:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Twilio thinks big
Do you?:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If this role isn't what you're looking for, please consider other open positions.