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Support Analyst

hace 4 meses


Bogotá, Colombia Zemsania A tiempo completo

Contrato: Obra y Labor

Beneficios:

  • Medicina prepagada


  • Coopserpark


  • Máquina entregada por el cliente

Calificaciones:

  • Excelentes habilidades para resolver problemas.


  • Capacidad para trabajar bien en equipo.


  • Excelentes habilidades organizativas.


  • Excelentes habilidades de comunicación escrita y oral, en español e inglés. Portugués es un plus.


  • Detallista, capaz de realizar múltiples tareas y cumplir con los plazos.


  • Enfocado en el cliente, capaz de apoyar múltiples prioridades comerciales.


  • Capacidad para comprender conceptos comerciales.




Requisitos:

El Support Analyst es responsable de solucionar problemas de aplicaciones y sistemas que están interrumpiendo el servicio de aplicaciones del que dependen los usuarios comerciales. El puesto requiere tanto capacidad técnica como comprensión empresarial. El Support Analyst interactúa con diferentes áreas de TI y tiene una exposición significativa a los usuarios.