Business Analyst Lead: Technical Support
hace 3 meses
**Introducción**:
Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. Experimente The Gallagher Way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de Gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted.
**Descripción general**:
**Cómo lograrás un impacto**:
- Collaborate with stakeholders to understand business needs and objectives
- Gather and analyze data from multiple sources to identify trends, patterns, and insights
- Develop reports, dashboards, and visualizations to communicate findings and recommendations
- Conduct business process analysis and recommend process improvements and optimizations
- Define and document business requirements for new initiatives or projects
- Work with HRIS and IT teams to translate business requirements into technical specifications
- Support project management activities, including project planning, tracking, and reporting
- Provide ongoing support and training to end users on business intelligence tools and systems
- Train and partner with other Business Analysts within TA and HR to ensure consistent processes
- Stay up-to-date with industry trends and best practices in business analysis and data analytics
**Acerca de ti**:
- Bachelor's degree in Business Administration, Finance, Computer Science, or related field
- Bi-lingual English/Spanish Required. Portuguese preferred
- 5+ years of experience as a Business Analyst or similar role
- 1+ years in a training or development role
- Strong analytical and problem-solving skills
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