Production Support Analyst: Streamlining Healthcare Solutions
hace 4 semanas
In this critical role as a Production Support Analyst at INGEPSY, you will be instrumental in ensuring seamless integration of our AI-powered solutions into client operations. This is an opportunity to simplify patient data management and enhance care delivery.
About the Job- Spearhead client communication, providing updates on major releases, enhancements, and outages.
- Resolve Tier 1 support requests independently, escalating or assisting with Tier 2/3 requests as needed.
- Document patient examples and customer requirements for bug investigations and product enhancement suggestions.
- A minimum of one year of experience in a technical or support role, preferably with SaaS products.
- Proficiency in customer support software, particularly Zendesk and Jira.
- Strong time management skills, ability to perform well under pressure, and expertise in creating workflows to streamline troubleshooting.
- A competitive salary of $60,000 per annum, commensurate with experience.
- A comprehensive benefits package, including prepaid medicine, customized laptop, and vacation days.
- Opportunities for career growth and professional development within a diverse and supportive work environment.
-
Healthcare Service Ambassador
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Apolloxcm A tiempo completoAbout Us">We are a pioneering healthcare services company dedicated to streamlining and scaling quality health care solutions. Our mission is to provide exceptional patient experiences from the first hello.
-
Healthcare IT Solutions Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Intersystems A tiempo completoJob Description:At Intersystems, we are seeking a skilled Healthcare IT Solutions Specialist to join our team. This role plays a key part in the implementation, configuration, and support of Hospital Information Systems (HIS).About the Role:You will collaborate closely with healthcare professionals, IT teams, and end-users to ensure efficient use of HIS...
-
Healthcare Support Specialist
hace 2 días
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoAbout IngepsyIngepsy is a pioneer in self-directed home healthcare, empowering families since 2017. Our mission is to transform lives by providing innovative healthcare solutions.Job OverviewWe are seeking an experienced Healthcare Support Specialist to join our team in Bogotá. As a Senior Customer Service Representative, you will be responsible for...
-
Senior Healthcare IT Solutions Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia INGEPSY A tiempo completoJob Summary:We are seeking a Senior Healthcare IT Solutions Specialist to join our team at INGEPSY. This role will be hybrid, combining on-site and remote work.About the Role:The ideal candidate will have a Bachelor's, Master's, or Engineering degree in Computer Science and minimum 2 years of experience in IT deployment and/or IT support, preferably in a...
-
Healthcare IT Solutions Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Philips A tiempo completo**Job Overview:**We are seeking a highly skilled Healthcare IT Solutions Specialist to join our team at Philips. In this role, you will be responsible for installing and configuring advanced visualization (AV) application server and artificial intelligence (AI) solutions in a hospital setting.**About the Role:**You will work closely with customers to realize...
-
Expert Healthcare Solutions Deployer
hace 5 días
Bogotá, Bogotá D.E., Colombia Philips A tiempo completoJob Title Technical Consultant Job Overview As a Technical Consultant, you will play a critical role in deploying and configuring Clinical Informatics IT solutions, including Advanced Visualization (AV) application servers and Artificial Intelligence (AI). You will work closely with customers to understand their needs and provide expert advice on the...
-
Healthcare Sales Executive Opportunity
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Ge Healthcare A tiempo completoEstamos buscando a un profesional apasionado y con experiencia en ventas para unirse a nuestro equipo de Ge Healthcare como Sales Specialist.Como parte de nuestra organización líder en tecnología médica, tendrás la oportunidad de trabajar con dispositivos inteligentes, análisis de datos y aplicaciones para impulsar la productividad y mejorar los...
-
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoIngepsy, a leading healthcare organization, is seeking an experienced Global Financial Insights Analyst to join our Business Support team in Bogotá, Colombia. This exciting role offers a unique opportunity to drive financial excellence and support the growth of our global business.**Job Summary:**We are looking for a highly skilled and detail-oriented...
-
Healthcare Solutions Project Manager
hace 2 días
Bogotá, Bogotá D.E., Colombia Philips International A tiempo completoAbout the RoleWe are seeking a highly skilled Project Manager for Radiology Informatics Solutions Implementation to join our team at Philips International.Job Description:The successful candidate will be responsible for overseeing the entire process of installing and optimizing radiology software in healthcare facilities, including planning, coordinating,...
-
Healthcare Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoOverviewEmapta, a pioneering personalized outsourcing solutions company, empowers businesses to thrive with bespoke teams and seamless integration.We're committed to excellence in our state-of-the-art facilities, competitive compensation, and supportive work environment that fosters professional growth.About the RoleWe're seeking an experienced Senior...
-
Healthcare Technology Trainer
hace 4 días
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoJob OverviewThe Clinical Support Specialist role is a key position in our team, focusing on training and re-training medical teams and other technicians.Salary & BenefitsAs a valued member of our team, you can expect a competitive salary of approximately $80,000 per year, along with benefits that support your well-being and career growth.Key...
-
Healthcare Scheduling Coordinator
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoWe're a healthcare staffing agency dedicated to helping talented professionals find remote opportunities in the US. About Janie Health Janie Health is a healthcare services company that offers remote staffing and software solutions to medical practices, pharmacies, hospitals, and healthcare contact centers across the United States. We specialize in a wide...
-
System Support Analyst Professional
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Softwareone A tiempo completoDiscover a world of opportunity at SoftwareOne, where success is defined by delivering exceptional results for our customers, business, and employees.Our team members are driven, agile, and passionate about delivering outstanding Customer Happiness and achieving remarkable results.We empower our teams with a collaborative work environment that fosters...
-
Senior Healthcare Product Strategist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Capgemini A tiempo completoCompany Overview:As a leading global consulting and technology services company, Capgemini empowers its employees to shape their careers in a collaborative environment. With a presence worldwide, we support clients in unlocking the value of technology and driving sustainable growth.Job Description:We are seeking an experienced Senior Healthcare Product...
-
Bogotá, Bogotá D.E., Colombia WRS Health A tiempo completoCompany OverviewWRS Health is a leading provider of cloud-based EMR and practice management solutions to the healthcare industry.Voted #1 EHR by PC Mag, we deliver innovative products and services that enhance healthcare outcomes.
-
Digital Production Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Publicis Groupe A tiempo completoCompany OverviewPublicis Groupe is a global communications group that empowers its employees to deliver outstanding work for prominent clients. With over 1,700 passionate employees in LATAM, the company thrives on innovation and boundary-pushing solutions.Job DescriptionWe are seeking an experienced Digital Production Lead to oversee digital...
-
Bogotá, Bogotá D.E., Colombia Capgemini A tiempo completoCompany Overview: Capgemini is a global leader in technology consulting and digital transformation. Our mission is to unlock the value of technology and build a more sustainable, inclusive world.Salary: The estimated annual salary for this role is $120,000-$180,000, depending on experience and location.About the Role: As a Product Manager with expertise in...
-
Healthcare Staffing Liaison
hace 1 mes
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoRemote Healthcare Staffing Liaison OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Remote Healthcare Staffing Liaison. This part-time position, starting at 20 hours per week, offers the potential for growth to full-time based on performance.About the RoleThis role involves conducting cold calls to hospitals and...
-
MasterCard Business Solutions Analyst
hace 2 semanas
Bogotá, Bogotá D.E., Colombia MasterCard A tiempo completoSenior Business Analyst OpportunityWe are seeking an experienced Senior Business Analyst to join our team at MasterCard.The ideal candidate will have a strong background in business analysis, with experience in managing multiple complex projects and collaborating with cross-functional teams. They will be responsible for partnering with business owners to...
-
Senior Solutions Consultant
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Citi A tiempo completoAbout the RoleAs a Senior Solutions Consultant at Citi, you will play a key role in shaping the technical implementation strategy for our clients. With a strong background in system integration and technical acumen, you will partner with our Sales teams to understand client needs and deliver exceptional solutions.Key ResponsibilitiesYou will work closely...