Analyst, Visa Managed Services
hace 1 mes
Visa Consulting and Analytics (VCA), is the consulting arm of Visa with a simple mission of helping partners improve their performance and profitability. We are a global team of industry experts with decades of experience in the payments industry.
Within VCA we have a dedicated service line, Visa Managed Services (VMS) with specialized experts who are routinely embedded into clients around the world to offer hands on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.
The Visa Consulting and Analytics is looking for a high performance individual to join its Managed Services practice team and play a key role in developing and delivering high impact projects across the Andean region. The potential candidate will proactively engage with Visa Clients, creating the sales pipeline, delivering, implementing, and executing projects and solutions on behalf of issuers, acquirers, and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
The Managed Services Analyst will support the design, implementation, and execution of VCAs recommendations. This individual will support to shape delivery frameworks and methodologies and support end to end implementation of customer lifecycle programs, card portfolio solutions, product development and redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region.
This role will combine business intelligence with Visa data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, best practices, and partnerships to enable engaging interactions, optimized results and product enhancements.
The potential candidate will be responsible for executing project related activities that drive our partners results. This person will support the development of initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.
Potential engagements could include the setup and execution of initiatives generally derived from consulting engagements, which include structuring a detailed action plan, building a project governance model, monitoring the execution and activities and giving client stakeholders visibility on progress and improvement opportunities.
Specific duties and responsibilities for this position include but are not limited to:
Program Management and Execution:
Support the development of project plans reflecting the tasks, responsible and calendars
Coordinate all the areas and stakeholders involved in the projects (both internal and internal)
Support project delivery efforts ensuring it meets the expected business and project results and calendars
Comply with the internal administrative requirements of a project management practice
Performance Management and Reporting: Track and measure program KPIs. Analyze results, provide insights and foster a virtuous cycle of continuous improvement.
Collaboration: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa local, regional and global groups.
Data Management: manipulate data proficiently through existing tools or programing skills, as well as augment traditional data with complementary sources
Data Descriptive Analysis: structure information in the most optimal way to accomplish and streamline ETL processes, as well as perform analysis to summarize business, portfolio, client and account level trends.
Client Facing:
Maintain and strengthen the relationship with the clients
Identify and inform opportunities
Incumbents applying for the role should be self-motivated, highly energized, detail oriented individuals
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2 to 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) University Recruiting Only: Master’s Degree without experience
Preferred Qualifications
- Undergraduate Degree in Economics, Engineering, Finance, Business Administration or Actuary
- 1-2 years of work experience in financial services, payments, consulting and similar
- Project management skills given that this role involves the support on the execution of multiple projects with multiple stakeholders and multiple markets simultaneously.
- English and Spanish required (written, verbal)
- Strong analytical skills with intellectual and analytical rigor
- Capacity to structure complex problems, understanding the different alternatives for their solution. Comfort with ambiguous situations and information
- Strategic and analytical thinking with a strong attention to detail that leverages multiple sources of information
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Strong leadership skills to develop and guide conversations with internal and external stakeholders
- Excellent written and verbal communication
- Team minded
- Technology mindset, curious, up-to-date with digital trends and applications
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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