Software Asset Management Analyst
hace 5 meses
**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
As a member of the Corporate IT - Program Management & Business Operations (PMBO) organization, the Workstation Software Management (WSM) role is part of a team responsible for the lifecycle of workstation software assets needed by our 35,000+ global end users. In addition, this person is in position to execute efficient procurement asset services, ensuing values and competencies in maintaining transparency, integrity, and compliance. The WSM Analyst derives meaningful operational metrics which align to OLA/SLA's across the function and manages continuous improvements with regards to accurate and appropriate inventory across the enterprise.
Reporting to Visa's Sr. Manager - Asset Management, this role’s primary focus is with Workstation Software Management procurement and license management. This effort requires effective planning, monitoring, recording of entitlements, and reporting of workstation software license positions to ensure compliance with vendor contracts and the optimization of those assets throughout their lifecycle.
As a business office function, this role has significant impact on the day-to-day success of the overall transformational journey of Corporate IT (CIT). The business functions of the role require the WSM Analyst to work with internal peers to ensure data accuracy and lifecycle management of software assets. The Analyst also supports facilitates the delivery of software to the End User community. This individual will also provide technological guidance in the development of both internal and external processes and tools for workstation software asset and license management.
Areas of experience include data analysis around effective license positioning, packaging, publishing, and delivery of software while identifying cost optimization and generating compliance reporting.
- ** Essential Functions**
- Operational
- Working knowledge of reconciling software licensing and software maintenance terms and conditions between procured rights and quantities to ensure licensing compliance of deployed software assets.
- Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support, and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
- Identify savings opportunities for renewals, software licensing, and services.
- Develop and maintain a high level of expertise in software licensed products, license programs, and software asset policies.
- Monitor, maintain and enforce licensing and asset standards, policies, and procedures.
- Manage software request intake queues for procurement, delivery/Install, as well as license key management.
- Work with Cybersecurity, Technology Governance, Engineering, Sourcing, Risk, and Legal on software registration and approvals to ensure the software is safe to use in the environment.
- Respond to requests from end user and educate our colleagues on the software acquisition process, install procedures and error resolution.
- Ensuring timely delivery of goods, works and services using the team’s procurement and delivery procedures.
- Create and maintain license configurations in the software delivery portal to ensure compliance and a positive employee experience.
- Create, maintain, and analyze software license, employment, software discovery, and software procurement data configurations in the software license management tools to ensure accurate reporting is possible.
- Review Cloud-based Software repositories/workspaces to ensure vulnerability and content is being managed by End-users appropriately.
- Perform software reclamation processes with regular cadence.
- Controls and Reporting
- Generate licensing and asset data reports as required.
- Drive efficiencies and cost-savings through software metering and monitoring.
- Contribute in software audits with data gathering and license position reporting.
- Review vendor invoices and confirm receipt and installation of software.
- Ensure full compliance of procurement activities, financial rules and regulations, relevant organizational directives, and administrative instructions.
- Ensure all activities are compliant with standard reporting requirements and audits.
- Create, maintain, and update workstation software runbooks and install procedures for ea
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