Analyst, Visa Managed Services
hace 5 meses
**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Visa Consulting and Analytics (VCA), is the consulting arm of Visa with a simple mission of helping partners improve their performance and profitability. We are a global team of industry experts with decades of experience in the payments industry.
Within VCA we have a dedicated service line, Visa Managed Services (VMS) with specialized experts who are routinely embedded into clients around the world to offer hands on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.
The Managed Services Analyst will support the design, implementation, and execution of VCAs recommendations. This individual will support to shape delivery frameworks and methodologies and support end to end implementation of customer lifecycle programs, card portfolio solutions, product development and redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region.
This role will combine business intelligence with Visa data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, best practices, and partnerships to enable engaging interactions, optimized results and product enhancements.
Potential engagements could include the setup and execution of initiatives generally derived from consulting engagements, which include structuring a detailed action plan, building a project governance model, monitoring the execution and activities and giving client stakeholders visibility on progress and improvement opportunities.
Specific duties and responsibilities for this position include but are not limited to:
- ** Program Management and Execution**:
- Support the development of project plans reflecting the tasks, responsible and calendars
- Coordinate all the areas and stakeholders involved in the projects (both internal and internal)
- Support project delivery efforts ensuring it meets the expected business and project results and calendars
- Comply with the internal administrative requirements of a project management practice
- ** Performance Management and Reporting**: Track and measure program KPIs. Analyze results, provide insights and foster a virtuous cycle of continuous improvement.
- ** Collaboration**: Serve as liaison with functional teams ensuring consistency and collaborative working environment throughout Visa local, regional and global groups.
- ** Data Management**: manipulate data proficiently through existing tools or programing skills, as well as augment traditional data with complementary sources
- ** Data Descriptive Analysis**: structure information in the most optimal way to accomplish and streamline ETL processes, as well as perform analysis to summarize business, portfolio, client and account level trends.
- ** Client Facing**:
- Maintain and strengthen the relationship with the clients
- Identify and inform opportunities
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2 to 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**
Basic Qualifications
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) University Recruiting Only: Master’s Degree without experience
Preferred Qualifications
- Undergraduate Degree in Economics, Engineering, Finance, Business Administration or Actuary
- 1-2 years of work experience in financial services, payments, consulting and similar
- Project management skills given that this role involves the support on the execution of multiple projects with multiple stakeholders and multiple markets simultaneously.
- English and Spanish required (written, verbal)
- Strong analytical skills with intellectual and analytical rigor
- Capacity to structure complex problems, understanding the different alternatives for their solution. Comfort with ambiguous situations and information
- Strategic and analytical thinking with a strong attention to detail that leverages multiple sources of i
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