Customer Service Proactive Agent
hace 2 meses
The Customer Service Proactive Agent is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering Efficient and Reliable service for SLB Operations
Ensure on-time delivery for all orders in scope (M&S, Inventory, Assets) Proactively escalate to relevant stakeholders the requests in the Red Zone and ensure actions are taken for orders in the Red Zone to move to the next Leg of the Supply process Responsible for expediting of orders from requisition creation to Delivery at Field location Proactively follow up on order status with suppliers to ensure on time completion Cancel purchase orders in SLB systems (SWPS, GOLD, and Lawson) after consultation with internal / external suppliers Be competent on all Supply systems and track order status on internal systems (TMO – Track My Order, SSO Expediting Console) Inform Product Lines, PLSL and other stakeholders of any concerns or delays in the order delivery Follow up on Goods Receipt Proactively follow up on Goods Receipt for orders within GR due date Support on problem solving on Document-Flow-Management (DFM) cases or other Account Payable issues. Communicate order status to internal customers Comply and clean up open order report on a regular basis Compile / update expediting reports by suppliers, Product Line, location as required Continuous improvement and knowledge management Participate and contributes to SQ investigations led by SRE Efficiency team Propose documentation changes / improvements to process when required to SRE Efficiency team Track deviations and raise non-conformance in QUEST Uphold HSE, TCC, Code of Ethics, Gift Policy, Schlumberger Financial Manual (SFM), Blue Print1. Suggested Background:
International Business Business Administration Industrial Engineering2. Profile:
Programs/Softwares Requirement No requirements, but knowledge in the following softwares is a plus: PowerBI, Power Automate, PowerApp, SharePoint3. Additional Comments: Key Characteristics:
English proficient Organizational skills People person Team work Adaptable Desire to learn Multitasking-
Customer Service Proactive Agent
hace 2 meses
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Customer Service Proactive Agent is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are...
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Gbs Customer Service Specialist
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Customer Service Specialist is responsible for monitoring PO acknowledgment, past due POs and On-Time Delivery over the open Purchase Order pipeline, through the proactive or On Demand process management in the Demand to Deliver order lifecycle (from the PO Creation to supplier delivery). The Specialist provides internal customer support on order...
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Gbs Customer Service Specialist
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Customer Service Specialist is responsible for monitoring PO acknowledgment, past due POs and On-Time Delivery over the open Purchase Order pipeline, through the proactive or On Demand process management in the Demand to Deliver order lifecycle (from the PO Creation to supplier delivery). The Specialist provides internal customer support on order...
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Customer Service Specialist On-demand
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Customer Service Specialist On demand is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC)...
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Junior Service Desk Analyst
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...
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Agente Call Center
hace 3 meses
Cota, Cundinamarca, Colombia Grupo Merpes S.A.S A tiempo completo¡Únete al equipo Merpes! Compañía enfocada en el área comercial busca para su equipo de trabajo **Agente Call Center, **tus funciones principales se centrarán en; Atención al cliente, manejo administrativo mediante los canales establecidos por la compañía, hacer seguimiento a los casos de los clientes, brindar atención proactiva, resolutiva,...
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Agente Call Center
hace 2 meses
Cota, Cundinamarca, Colombia Grupo Merpes S.A.S A tiempo completo¡Únete al equipo Merpes! Compañía enfocada en el área comercial busca para su equipo de trabajo **Agente Call Center, **tus funciones principales se centrarán en; Atención al cliente, manejo administrativo mediante los canales establecidos por la compañía, hacer seguimiento a los casos de los clientes, brindar atención proactiva, resolutiva,...
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Supply Chain Student Intern
hace 1 mes
Cota, Colombia SLB A tiempo completoAbout SLBWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a...
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Customer Service Specialist On-demand
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
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Agente Call Center
hace 3 meses
Cota, Cundinamarca, Colombia Grupo Merpes S.A.S A tiempo completo¡Únete al equipo Merpes! Compañía enfocada en el área comercial busca para su equipo de trabajo **Agente Call Center, **tus funciones principales se centrarán en; Ventas y atención al cliente, manejo administrativo mediante los canales establecidos por la compañía, experiência en ventar, hacer seguimiento a los casos de los clientes, brindar...
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Key Account
hace 2 semanas
Cota, Cundinamarca, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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HR Services Experience Analyst
hace 2 meses
Cota, Colombia SLB A tiempo completoThe HR Services Experience Analyst designs, builds and maintains knowledge base to enable Schlumberger employees and HR accessing user friendly response to their queries via search engine. Provides accurate response to queries in a timely manner with the aim to provide the best customer experience. This person ensures all activities are performed in strict...
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HR Services Experience Analyst
hace 1 día
Cota, Colombia SLB A tiempo completoThe HR Services Experience Analyst designs, builds and maintains knowledge base to enable Schlumberger employees and HR accessing user friendly response to their queries via search engine. Provides accurate response to queries in a timely manner with the aim to provide the best customer experience. This person ensures all activities are performed in strict...
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Accounts Receivable Specialist
hace 5 días
Cota, Colombia SLB A tiempo completoPosition OverviewThe Billing Clerk plays a crucial role in ensuring the efficient and precise management of customer invoicing processes. This position involves a thorough review of invoices generated by the billing team, alongside conducting audits and resolving any discrepancies that may arise.Key ResponsibilitiesInvoice Validation: Ensure all necessary...
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Accounts Receivable Specialist
hace 5 días
Cota, Colombia SLB A tiempo completoPosition OverviewThe Billing Clerk plays a crucial role in ensuring the efficient and precise management of customer invoicing processes. This position entails a thorough review of invoices generated by the Billing team, along with conducting audits and resolving any discrepancies that may arise.Key ResponsibilitiesInvoice Validation: Ensure all necessary...
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Analista de Inventario
hace 3 meses
Cota, Cundinamarca, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Coordinador de Mantenimiento
hace 3 meses
Cota, Cundinamarca, Colombia SERVICE & SOLUTIONS SAS A tiempo completoEmpresa de servicios se encuentra en búsqueda de persona para el cargo de Coordinador de Mantenimiento, indispensable experiência en planes de mantenimiento preventivo correctivo de maquinaria y equipos, inventarios y compras. Experiência en: Mínimo dos en la elaboración de Planes de mantenimiento preventivo, correctivo de equipos, compras e...
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Coordinador de Mantenimiento
hace 3 meses
Cota, Cundinamarca, Colombia SERVICE & SOLUTIONS SAS A tiempo completoEmpresa de servicios se encuentra en búsqueda de persona para el cargo de Coordinador de Mantenimiento, indispensable experiência en planes de mantenimiento preventivo correctivo de maquinaria y equipos, inventarios y compras. Experiência en: Mínimo dos en la elaboración de Planes de mantenimiento preventivo, correctivo de equipos, compras e...
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Order Fulfillment Coordinator
hace 5 días
Cota, Colombia SLB A tiempo completoRole OverviewThe Order Fulfillment Coordinator plays a crucial role in overseeing the timely delivery of M&S, Inventory, and Assets orders. This position involves proactive management of the order lifecycle, ensuring that all orders progress smoothly from initiation to final delivery at the designated location.Key ResponsibilitiesEnsure Timely Deliveries:...
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Purchasing Specialist
hace 3 semanas
Cota, Colombia SLB A tiempo completoThe person that will be part of the Dispatching team at the Field Purchasing Service Center is responsible for ensuring the accurate assignment of purchasing requests among FPSC Categories in timely manner, seeking maximum efficiency for the purchasing process. The Dispatcher is responsible for delivering solutions to the issues that may raised during the...
