Customer Service Specialist On-demand
hace 3 meses
The Customer Service Specialist On demand is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering Efficient and Reliable service for SLB Operations
- Ensure on-time delivery for all orders in scope (M&S, Inventory, Assets)
- Proactively escalate to relevant stakeholders the requests in the Red Zone and ensure actions are taken for orders in the Red Zone to move to the next Leg of the Supply process
- Responsible for expediting of orders from requisition creation to Delivery at Field location
- Proactively follow up on order status with suppliers to ensure on time completion
- Cancel purchase orders in SLB systems (SWPS, GOLD, and Lawson) after consultation with internal / external suppliers
- Be competent on all Supply systems and track order status on internal systems (TMO - Track My Order, SSO Expediting Console)
- Inform Product Lines, PLSL and other stakeholders of any concerns or delays in the order delivery
- Follow up on Goods Receipt
- Proactively follow up on Goods Receipt for orders within GR due date
- Support on problem solving on Document-Flow-Management (DFM) cases or other Account Payable issues.
- Communicate order status to internal customers
- Comply and clean up open order report on a regular basis
- Compile / update expediting reports by suppliers, Product Line, location as required
- Continuous improvement and knowledge management
- Participate and contributes to SQ investigations led by SRE Efficiency team
- Propose documentation changes / improvements to process when required to SRE Efficiency team
- Track deviations and raise non-conformance in QUEST
- Uphold HSE, TCC, Code of Ethics, Gift Policy, Schlumberger Financial Manual (SFM), Blue Print
Management of office package, good english level, business administrator or similar careers
**Perks And Benefits**:
***International Opportunities****:
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
***Insurance****:
Health, vision, and dental insurance for you and your dependents available from day 1
**Diverse And Inclusive Culture****:
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
***Hybrid Work****:
BlueFLEX offers you more flexibility for a better work-life balance and empowers you to continuously perform at a high level regardless of where you're working from. Check eligibility in job description.
SLB offers equal employment opportunity. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
SLB ofrece igualdad de oportunidades en el empleo. Los Solicitantes cualificadoes son considerados sin distincion de raza, color, religion, sexo, orientacion sexual, identidad de genero, origen nacional, edad, discapacidad u otras caracteristicas protegidas por la ley.
-
Customer Service Specialist On-demand
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Gbs Customer Service Specialist
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Customer Service Specialist is responsible for monitoring PO acknowledgment, past due POs and On-Time Delivery over the open Purchase Order pipeline, through the proactive or On Demand process management in the Demand to Deliver order lifecycle (from the PO Creation to supplier delivery). The Specialist provides internal customer support on order...
-
Gbs Customer Service Specialist
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Customer Service Specialist is responsible for monitoring PO acknowledgment, past due POs and On-Time Delivery over the open Purchase Order pipeline, through the proactive or On Demand process management in the Demand to Deliver order lifecycle (from the PO Creation to supplier delivery). The Specialist provides internal customer support on order...
-
Luxury Customer Service Specialist
hace 7 días
Bogotá, Cundinamarca, Colombia Transcom A tiempo completo_**Are you passionate about customer service?**_ - We have the perfect opportunity for you and invite you to experience our incredible We Care culture, being part of the WAVE 1 of our New Fashion Campaign_ We're on the lookout for enthusiastic and dedicated individuals who are passionate about delivering exceptional customer service to join our innovative...
-
IT Demand Specialist
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completo**About SLB** We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and...
-
Customer Service Proactive Agent
hace 2 meses
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Customer Service Proactive Agent is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are...
-
Expediting Specialist
hace 4 semanas
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Customer Service Representative
hace 2 semanas
Bogotá, Cundinamarca, Colombia Vantage Specialty Chemicals A tiempo completoVantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Custmer Service Representative ensures that customers are provided best in class...
-
Junior Expediting Specialist
hace 3 semanas
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Customer Service Supervisor
hace 7 días
Bogotá, Cundinamarca, Colombia DSolutions A tiempo completoThe Customer Service Supervisor is focused on providing exceptional direction to the department and effective solutions to any issue, being a support, directing, training and conducting an excellent performance. Also, It's important giving results, reviewing stadistics and showing an evident improving of the whole team. Monthly Bonus Opportunities 3.5M...
-
Customer Service Proactive Agent
hace 2 meses
Cota, Colombia SLB A tiempo completoThe Customer Service Proactive Agent is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are...
-
Expediting Specialist
hace 4 semanas
Cota, Colombia SLB A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Expediting Specialist
hace 2 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Expediting Specialist
hace 3 semanas
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Expediting Specialist
hace 3 semanas
Cota, Cundinamarca, Colombia SLB A tiempo completoThe Expediting Specialist is responsible for ensuring the monitoring and On-Time Delivery of M&S, Inventory and Assets orders through proactive expediting of such orders throughout the Demand to Deliver order lifecycle (from the Netting to actual delivery at Field Location), and responsible for ensuring that Supply hubs(PSC, MCT, LCT, DSC) are delivering...
-
Customer Service, Medical Insurance Assistance
hace 17 horas
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoTitulo: Customer Service Representative con Enfoque en Asistencia de Seguros Médicos - Trabajo RemotoEmpresa: CUSTOMER OPERATION SUCCES S.A.S. ¡Únete a nuestro equipo! Oferta Laboral: Servicio al Cliente - Asistencia de Seguros Médicos Descripción del puesto: Estamos buscando personas apasionadas por brindar un excelente servicio al cliente para...
-
Specialist Crt
hace 17 horas
Bogotá, Cundinamarca, Colombia DHL A tiempo completo**Title: Specialist CRT** **Location: GSC BOG** Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. **Key Responsibilities**: - Analyze, process instruction/requirements and manage the import OFR operations for different customers. - Proactive monitoring of shipment status in internal...
-
Field Specialist MWD
hace 4 semanas
Cota, Cundinamarca, Colombia SLB A tiempo completoThe WEC Specialist - MWD is responsible for maintaining safe, efficient, and reliable PSD to Customers. The WEC Specialist - MWD identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery.Ensure job deliverables are accurate and delivered on time.Responsible for service delivery...
-
Junior Purchasing Specialist
hace 3 meses
Cota, Cundinamarca, Colombia Schlumberger A tiempo completoThe Procurement Specialist is responsible for ensuring items or services are purchased from specified suppliers and are delivered upon agreed terms and conditions, seeking maximum value for the company including agreed time and cost. The Procurement Specialist is responsible for delivering high-quality purchasing services on a day-to-day basis according to...
-
Analista de Inventario
hace 3 meses
Cota, Cundinamarca, Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
