Carrier Sales Ops

hace 4 días

Colombia HUBTEK A tiempo completo

**Description**:
**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. Some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services.

As a **Carrier Sales Ops,** you will negotiate rates with carriers to cover loads that were tendered over by a customer.

**Some of your responsibilities are but are not limited to**:

- Outbound phone calls to schedule freight shipments with drivers and dispatchers.
- Takes inbound calls for driver check in and updates systems with tracking information.
- Traces shipments as needed by making outbound calls to determine shipment status
- Handles initial information on loss/damage and shortage claims on shipments.
- Trains, explains tasks, and assists in the solution of problems.
- Searches company records using company TMS system and provides necessary information and or reports to customers and team members.
- Traces status of shipments and provides information back to shipper representatives as needed.
- Resolves customer questions related to shipments in transit.
- Maintains liaison with carrier representatives and shipper representative for order completion.
- Has knowledge of TMS System, delivery and transit times, various telemarketing skills, and similar data, as required.
- Load entry

**Requirements**:
**What would help you succeed**:

- Believe and love what you do.
- Teamwork.
- Negotiation skills.
- Meet or exceed weekly sales goals.

**Minimum requirements**:

- ** Studies**: High School Degree.
- **Experience**: at least 6 mounths of experience as carrier sales and customer service.
- **Language**: Advanced English skills. C1 or C2 preferred.

**Perks**:

- ** Schedule**:Monday to Friday from 7:00 am to 4:00 pm. (We work by the American calendar)
- **Contract**: Indefinite term contract + Benefits.
- **Places**:On-site Wework Palmas
- **Salary**: 3.500.000 cop + commissions in USD.

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?

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