Customer Onboarding Specialist

hace 2 meses

Bogotá, Colombia TD SYNNEX A tiempo completo

Sobre el Rol

El Especialista en Servicio al Cliente y Onboarding se encargará de registro de nuevos proveedores, canales y clientes, así como la elaboración de contratos y trámites con el representante legal. Además, el especialista supervisará el proceso de onboarding de clientes desde la presentación de la solicitud hasta la creación de la cuenta a través de múltiples sistemas ERP en las Américas, involucrando a diferentes grupos, personas y formularios.

Qué vas a hacer

  • Registro de proveedores, canales y clientes nuevos.
  • Mantenimiento de registros y contratos actualizados.
  • Supervisión del proceso de onboarding de clientes, desde la presentación de la solicitud hasta el envío de la carta de bienvenida.
  • Realización de evaluaciones de datos, entrada de datos y creación de tareas definidas y accionables para guiar las aplicaciones hasta su finalización.
  • Proporcionar un excelente servicio al cliente a través de la investigación, mantenimiento, resolución de problemas y/o resolución de consultas.
  • Identificación de problemas de raíz y propuesta de soluciones para preocupaciones de los clientes y problemas relacionados con el proceso.
  • Disponibilidad para trabajar en días festivos (se ofrece un día compensatorio, dependiendo de la operación).
  • Participación en el manejo de licitaciones.
  • Contribuir con ideas para optimizar el proceso de onboarding y capacitación.

¿Qué estamos buscando?

Habilidades y destrezas:

  • Experiencia en servicio al cliente.
  • Capacidad para reconocer y atender detalles importantes con precisión y eficiencia.
  • Dominio del inglés - preferido .
  • Proactividad y capacidad para trabajar de manera independiente.
  • Manejo de Microsoft Office.
  • Capacidad para ejecutar instrucciones y solicitar aclaraciones cuando sea necesario.
  • Habilidades sólidas de entrada de datos.
  • Capacidad para comunicarse claramente y transmitir la información necesaria.
  • Capacidad para interactuar eficazmente con niveles superiores de gestión (gerentes y superiores).
  • Habilidades sólidas de organización y gestión del tiempo, impulsando las tareas hasta su finalización.
  • Capacidad para adaptarse fácilmente a los cambios según sea necesario.
  • Capacidad para mantener la confidencialidad de la información sensible.
  • Capacidad para aprender/adaptarse rápidamente a nuevos sistemas y tecnologías.
  • Capacidad para usar sistemas y aplicaciones informáticas relevantes a un nivel intermedio.

Experiencia:

  • Experiencia de 0 a 1 año en un rol similar.

Educación y certificaciones:

  • Graduado de secundaria - requerido .
  • Carrera administrativa, técnico o tecnólogo.

Condiciones laborales:

  • Entorno profesional, modelo de trabajo híbrido.
  • Horario de trabajo ocasional no estándar u horas extras según lo requiera el negocio.

Key Skills: Adaptabilidad, Atención al cliente, Comunicación, Entrada de datos, Gestión del tiempo, Microsoft Office, Orientado al detalle, Trabajo independiente.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

#J-18808-Ljbffr

  • Onboarding Specialist

    hace 1 día

    Bogotá, Colombia Sagan A tiempo completo

    Job Title: Onboarding SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1000 USDWork Schedule: Wednesday - Sunday, 12:00 PM to 8:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...

  • Senior Account Onboarding Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Citigroup Inc. A tiempo completo

    Job OverviewCitigroup Inc. is seeking a skilled and motivated Senior Account Onboarding Specialist to join our team. This role will play a critical part in ensuring a seamless customer onboarding experience, working closely with various stakeholders to deliver high-quality service.About the RoleWe are looking for an experienced professional who can provide...

  • Enterprise Onboarding Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Insider A tiempo completo

    Job OverviewAs an Enterprise Onboarding Specialist at Insider, you will play a crucial role in ensuring the successful transition of our clients from the sales process through onboarding and implementation of their new platform.

  • Customer Onboarding Specialist

    hace 2 meses

    Bogotá, Cundinamarca, Colombia TD SYNNEX A tiempo completo

    **Sobre el Rol** El **E** **specialista en Servicio al Cliente y Onboarding** se encargará de registro de nuevos proveedores, canales y clientes, así como la elaboración de contratos y trámites con el representante legal. Además, el especialista supervisará el proceso de onboarding de clientes desde la presentación de la solicitud hasta la creación...

  • Senior Client Onboarding Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Insider A tiempo completo

    Job Description:We are seeking a Senior Client Onboarding Specialist to join our team at Insider. In this role, you will be responsible for transitioning new and existing clients from the sales process through onboarding and implementation of our platform.Responsibilities:Project manage customer onboardings to successful outcomes, accelerating Time to Value,...

  • Global Talent Onboarding Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completo

    Job DescriptionWe are seeking a skilled and compassionate Global Talent Onboarding Specialist to join our client relations and customer support team at Ingepsy. This role requires strong communication skills, empathy, and organizational abilities to ensure a smooth experience for prospective clients.Key Responsibilities:Respond to and follow up with leads of...

  • Virtual Onboarding Specialist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Virtual Onboarding Specialist    We are seeking a detail-oriented and organized professional to join our team as a Virtual Onboarding Specialist. This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.Job Overview    As a key member of our onboarding...

  • Customer Onboarding Manager

    hace 1 semana

    Bogotá, Colombia Insider A tiempo completo

    Gain full access to job listings from company websites worldwide. Only Verified, High-Quality Jobs No ads, scams, or junk. Save Time and Focus on Real Opportunities Explore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle. Professional Resume Review Included Receive expert feedback with...

  • Customer Success Specialist

    hace 2 meses

    Bogotá, Cundinamarca, Colombia Aranda Software A tiempo completo

    En Aranda Software buscamos un **Onboarding & Customer Success Specialist** en Bogotá, enfocado en asegurar una adaptación de producto exitosa y un uso continuo y eficaz de nuestros productos SaaS por parte de nuestros clientes. Este rol es crucial para fomentar relaciones sólidas y duraderas, garantizando que los clientes obtengan valor desde el primer...

  • Client Onboarding Specialist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Solvo S.A.S A tiempo completo

    Solvo S.A.S is looking for a skilled Client Onboarding Specialist to join our dynamic team. This role involves making scheduled calls to potential clients, obtaining and managing electronic documents from them, and maintaining accurate records of client interactions. The ideal candidate will have excellent communication skills, be proficient in English with...

  • Onboarding Specialist Trilingüe

    hace 1 mes

    Bogotá, Colombia MANPOWER A tiempo completo

    Gracias por haberte postulado a la oferta de empleo Onboarding Specialist Trilingüe en Manpower . Trabaja en MANPOWER Salario: $3 a $3.5 millones COP Publicado: 15 Nov 2024 Multinacional líder en Recursos Humanos. Prestamos servicios de selección, outsourcing, consultoría, capacitación y temporalidad. Descripción general Buscamos el...

  • Customer Onboarding Coordinator

    hace 7 días

    Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo

    About Emapta LatamEmapta Latam is a pioneering company in personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.Job DescriptionWe...

  • Bilingual Client Onboarding Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job Overview: Bruntwork is seeking a highly skilled Bilingual Client Onboarding Specialist to join our team. This role involves being the first point of contact for new clients, ensuring they have a seamless experience as they engage with our services.

  • Customer Onboarding Manager

    hace 3 meses

    Bogotá, Colombia Insider A tiempo completo

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

  • Customer Onboarding Specialist

    hace 2 meses

    Bogotá, Colombia TD SYNNEX A tiempo completo

    Sobre el Rol El Especialista en Servicio al Cliente y Onboarding se encargará del registro de nuevos proveedores, canales y clientes, así como de la elaboración de contratos y trámites con el representante legal. Además, el especialista supervisará el proceso de onboarding de clientes desde la presentación de la solicitud hasta la creación de...

  • Senior Onboarding Project Manager

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Insider A tiempo completo

    At Insider, we are looking for a talented Customer Onboarding Manager to join our team. As one of the first members of the post-sales team, you will work closely with new and existing clients to ensure a smooth onboarding experience.About UsWe are a B2B SaaS company that drives growth for our clients around the world. Our AI-native platform enables marketers...

  • Customer Support Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    BruntWork is a dynamic food production and delivery company, offering an exciting opportunity for a Bilingual Customer Support Specialist to join our team.Job OverviewWe are seeking a highly skilled and experienced Bilingual Customer Support Specialist to provide exceptional customer service in both English and Spanish. As a key member of our customer...

  • Customer Engagement Specialist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    OverviewWe are seeking a highly motivated Customer Engagement Specialist to join our team at BruntWork. In this role, you will play a crucial part in identifying potential leads and promoting our platform's value proposition to drive signups from hosts and renters.

  • Gbs Onboarding/offboarding Specialist

    hace 4 meses

    Bogotá, Cundinamarca, Colombia Schlumberger A tiempo completo

    The HR Onboarding/Offboarding Specialist provides centralized human resources services in the areas of employment, recruiting, staffing, termination, benefits, compensation, HR Policies, HR information systems and employee services. He/she manages, organizes, and streamlines HR centralized processes in the HR Spoke Organization - Responsible for the...

  • Customer Support Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Hireroo A tiempo completo

    About HirerooHireroo is a dynamic organization that values innovation and customer satisfaction. Our mission is to provide exceptional support to our players, ensuring their experience with us is nothing short of remarkable.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Customer Service...