Operations Manager
hace 2 días
Direct message the job poster from Lean Solutions Group Note: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1). The Operations Supervisor will be required to work On‑Site in Bogotá City. Job Summary The Operations Manager oversees day‑to‑day operations, resolves escalations, manages employee requests, and supports supervisors and team leads. The role is responsible for analyzing performance metrics, coordinating with QA and WFA, preparing reports, supporting client visits, ensuring accurate payroll processing, maintaining transparency in billing, and promoting continuous improvement through proactive communication and operational oversight. Responsibilities Ensure a positive client experience and handle at least 75% of operational escalations. Process and follow up on employee requests such as leaves, medical licenses, vacations, EDD, and salary inquiries. Maintain strong communication and relationships with staff and clients. Fully understand account details, including business model, staffing, POCs, KPIs, and performance metrics. Oversee client operational requests (hiring processes, operational changes, conflict resolution). Report weekly updates to the Division Director, including account status and improvement opportunities. Provide candidate feedback according to interview protocol and set expectations for new employees. Ensure accurate and timely payroll processing and compliance with company policies. Report additional client charges on time according to the payroll calendar to ensure accurate billing. Education and Experience Technical or professional degree in Business, Logistics, Engineering, Administration, or related fields. 1–2 years of leadership experience may also qualify. Benefits Opportunities for professional growth. Positive and collaborative work environment. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other (Outsourcing and Offshoring Consulting) #J-18808-Ljbffr
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Operations Manager
hace 4 días
Bogotá, Colombia Pentasia A tiempo completoOperations Manager Job Title: Operations Manager – Colombia & Peru Department: Operations Salary Range: COP 15,000,000 Position Type: Hybrid Reports to: Country Manager About the Role: The Operations Manager will drive operational excellence across all areas of the business in Colombia and Peru. This role is responsible for ensuring that the necessary...
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Operations Manager
hace 1 día
Bogotá, Bogotá D.E., Colombia MegaPlants A tiempo completoOperations Manager – Health & Beauty Brand PortfolioLocation:ColombiaSchedule: Full-Time, US Hours (9 AM – 5 PM EST)Salary: $1,500/month + performance bonuses and growth opportunitiesWe are a fast-growing company that owns multiple brands in the health, beauty, wellness, and skincare space—including MegaPlants and SAFA Body. We are seeking a highly...
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Operations Manager
hace 2 semanas
Bogotá, RAP (Especial) Central, Colombia Somewhere A tiempo completoJob Title: Operations ManagerType: Full-time, Independent ContractorLocation: RemoteWork hours: 9:00 AM – 5:00 PM US Eastern time zoneSeeking a Operations Manager to join the team and support cross-functional initiatives that drive execution, efficiency, and scale.This is a high-impact role where you'll serve as a problem-solver and...
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Store Operations Manager
hace 5 horas
Bogotá, Colombia T-mapp Jobs A tiempo completoAcerca del puesto Store Operations Manager Buscamos Store Operations Manager para reconocida startup de consumo masivo, tendrás la responsabilidad de supervisar y gestionar todas las operaciones de lastiendas físicas.Experiencia en gestión integral en diferentes tiendas, ventas offline, apasionado por liderar estrategias de manejo depersonal,...
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Operations Manager Jr
hace 4 días
Bogotá, Colombia GroupCOS A tiempo completoOperations Manager Jr. Location: GroupCOS, Bogota, D.C., Capital District, Colombia Responsibilities Supervisar el cumplimiento de indicadores de desempeño y calidad. Acompañar, motivar y desarrollar equipos operativos. Garantizar la eficiencia de los procesos y la satisfacción del cliente. Implementar estrategias de mejora continua. Qualifications...
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Operations Manager
hace 2 semanas
Bogotá, Colombia The Hipinto Social Experience A tiempo completoWe are looking for an outstanding Operation Manager to lead our party hostel! **Responsibilities**: - Oversee daily hostel operations (check-ins, cleanliness, guest experience) - Manage and schedule staff and volunteers - Handle basic accounting, inventory, and reporting - Coordinate and promote hostel events and activities - Respond to guest reviews and...
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Operations Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia Lean Solutions Group A tiempo completoNote:Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1).The Operations Supervisor will be required to work On-Site in Bogotá City.JOB SUMMARY:The Operations Manager oversees day-to-day operations, resolves escalations, manages employee requests, and supports supervisors and team leads. The role is responsible for...
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Client Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia OpsArmy Careers A tiempo completoJob Description Client Operations Manager*Position Type:*Full-Time*Location:*Remote*Apply here:*About The RoleWere hiring a*Client Operations Manager*to oversee communication, performance alignment, and day-to-day operations between clients and the talent supporting them. Youll play a central role in maintaining smooth workflows, guiding talent, and ensuring...
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Sr Operations Manager
hace 4 días
Bogotá, Colombia GroupCOS A tiempo completoOverview GroupCOS Bogota, D.C., Capital District, Colombia Sr Operations Manager – GroupCOS Employment type: Full-time Seniority level: Mid-Senior level Job function: Management and Manufacturing Industries: IT Services and IT Consulting Responsibilities Responsibilities not provided in the listing. Qualifications Seniority level: Mid-Senior level...
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Operations Manager
hace 2 semanas
Bogotá, Colombia ARRISE A tiempo completoStudio Manager Location: Bogotá, D.C., Capital District, Colombia About Us ARRISE powers Pragmatic Play, a leading supplier of player‑favourite content to the iGaming industry. We are a software development and services company delivering end‑to‑end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania,...