Customer Service Representative

hace 2 semanas


Bogotá, Colombia Opus A tiempo completo
Customer Service Representative - Bogota

Job Title: Customer Service Representative

Job Description:

We are seeking a Customer Service Representative (CSR) to join our team. The CSR will respond to customer inquiries through phone and email, follow up with prospects who have received quotes, and triage customer requests to the right person.

Responsibilities:

  1. Respond to customer inquiries through phone and email
  2. Follow up with prospects who have received quotes
  3. Triage customer requests (sales or support) to the right person
  4. Engage prospective customers at different points in the sales cycle to influence revenue (not on a quota)
  5. Document data and key customer info in Asana for the sales team
  6. Occasionally process payments and invoices through Jobber

Requirements:

  1. High level of spoken English (near native) for customer interactions
  2. Ability to make small talk or engage in friendly conversation
  3. Software savvy and ability to easily adopt new tools
  4. Ability to handle customer disputes calmly

Work Schedule: Monday - Friday, 09:00 AM - 05:30 PM EST

Location Preference: LATAM

This is our company's first Global Talent hire. If you meet these qualifications and are looking for a dynamic role in customer service, we invite you to apply for this position.

#J-18808-Ljbffr

  • Bogotá, Colombia Entrepreneur Cooperative A tiempo completo

    PLEASE SUBMIT YOUR CV IN ENGLISH Customer Service Representative We are looking for a Contract Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role. Responsibilities of the position include: Providing excellent...


  • Bogotá, Colombia Hire Emerald A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH** Contract Customer Service Representative We are looking for a Contract Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have experience in a customer service role. Responsibilities of the position include: Providing...


  • Bogotá, Bogotá D.E., Colombia Leadtech Group A tiempo completo

    We are seeking a Customer Service Representative to join our team at Leadtech Group, a leader in innovative digital businesses. As a passionate and dedicated professional, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Main Responsibilities:Respond to customer inquiries via multiple...


  • Bogotá, Bogotá D.E., Colombia Unicity A tiempo completo

    Customer Service Representative RoleAt Unicity International, a leading global health and wellness company, we are seeking a dedicated Customer Service Representative to join our team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.Key Responsibilities:Provide accurate information about products and...


  • Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completo

    **Horario: Availability from 7-7:30 M-F (puede trabajar un sábado al mes)** **Modalidad: Sura Rosales** **Position**:Customer Service Representative **Essential Duties and Responsibilities**: - Answering and Directing Calls - Patient Inquiry Handling - Service Quality - Information Provision - Judgment and Escalation - Patient Registration - Appointment...


  • Bogotá, Colombia Sagan A tiempo completo

    Apologies for missing that detail. Here's the revised job description: Job Title: Customer Service RepresentativeLocation: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...


  • Bogotá, Cundinamarca, Colombia Vantage Specialty Chemicals A tiempo completo

    Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Custmer Service Representative ensures that customers are provided best in class...


  • Bogotá, Cundinamarca, Colombia Hire Emerald A tiempo completo

    **PLEASE SUBMIT YOUR CV IN ENGLISH*** **Contract Customer Service Representative** **Responsibilities of the position include**: - Answering questions about products and services - Solving customer problems and resolving complaints - Tracking customer interactions and providing feedback to the team **Qualifications for the position include**: -...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at BruntWork. This is a remote position, and you will be working with a shift schedule that can include 9am-6pm PT, 5 days a week.This role is ideal for individuals who enjoy interacting with customers and providing exceptional service. As a Customer Service Representative, you will be...


  • Bogotá, Bogotá D.E., Colombia Adaptive Teams A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two calls are ever the same? As a Customer Service Representative at Adaptive Teams, you will be the face of our company, responsible for providing top-notch support to our...


  • Bogotá, Bogotá D.E., Colombia Payu A tiempo completo

    About PayUAs a leading online payment service provider, PayU helps 300,000+ merchants and millions of consumers buy and sell online. Our team processes approximately 6 million payments every day using over 400 payment methods and PCI-certified platforms. The RoleWe are looking for a Customer Service Representative to join our Customer Service Team. This role...


  • Bogotá, Bogotá D.E., Colombia Talent Solutions A tiempo completo

    Dynamic Sales and Service Career OpportunityWe're a leading travel and tourism company seeking a skilled sales professional to join our team. As a customer-facing representative, you will be responsible for delivering exceptional customer experiences and meeting sales targets.Key Responsibilities:Develop and maintain strong relationships with customers to...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Job Title: Bilingual Customer Service Representative Job Description: As a Bilingual Customer Service Representative for BruntWork, you will be responsible for handling inbound customer calls, ensuring queries are resolved efficiently and effectively. Responsibilities: Handle inbound customer calls, ensuring queries are resolved efficiently and effectively....


  • Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Job DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support and satisfaction.**Key Responsibilities:*** Provide timely and effective...

  • Customer Service

    hace 2 semanas


    Bogotá, Cundinamarca, Colombia AutoComplete A tiempo completo

    $USD - $600-800/Month DOE Seeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this...


  • Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    This is a remote opportunity to work with a disability law firm as a Customer Service Representative.The ideal candidate will have experience handling medical records, exceptional phone manner and verbal communication skills, fluency in both English and Spanish, and a warm and empathetic demeanor. They will be responsible for greeting clients warmly, routing...


  • Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completo

    At KM2 Solutions, we are seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and resolving their issues in a professional and timely manner.Key Responsibilities:Providing bilingual...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    About BruntworkWe are a remote-first organization that values professionalism and strong communication skills. As a Virtual Bilingual Customer Service Representative, you will play a key role in ensuring excellent customer experiences for our clients.


  • Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

    OverviewAt Teleperformance, we're known for our commitment to innovation and excellence.As a Customer Service Representative, you'll be part of our team that's dedicated to delivering exceptional experiences to our clients and customers.ResponsibilitiesRespond to customer inquiries with empathy and professionalism.Provide solutions to customer issues in a...


  • Bogotá, Colombia Indigo Slate A tiempo completo

    Zensar is seeking a Lead Customer Service Representative in Bogota, Colombia. This is open for Full time with excellent benefits and growth opportunities. We will provide all training, and this position will require the employee to be on site Mon-Fri in Bogota. Please share your resume in English. What you will be Doing Assist customers and...