Onboarding Project Specialist
hace 2 meses
We are a technology company working to transform credit and banking in Latin America starting with point of sale finance. We aim to build fair, simple and affordable financial services that empower our clients, treating them with dignity, and building financial freedom. We launched in February 2019 and have already served millions of clients and disbursed millions of dollars.
We operate as a full stack startup. We have built our core systems and processes from scratch, and we believe our technology and analytics platform will drive our progress into the years to come. We come at this with deep experience building and growing technology teams and financial products. As important as what we do is how we do it. We are a conscious company and are deeply committed to working and living our five core values - A company of owners inspiring colleagues, we pull rabbits out of hats, we care and we trust, act with integrity, win today every day, and scale exponentially.
We are backed by Andreessen Horowitz, Monashees, Village Global, and an outstanding team of individual angels, including Kevin Ryan, Josh Abramowitz, and Scott Weiss.
The mission of this role is to coordinate and oversee all stages of the onboarding pipeline, ensuring tasks are completed on schedule and without omissions. This includes collaborating with departments such as Sales, Marketing, Operations, Technology, and Customer Support to ensure a smooth transition for the merchant. The role involves executing and monitoring onboarding tasks from initial validation to final setup, maintaining high-quality standards, and resolving any issues that arise.
Additionally, the role is responsible for ensuring merchants achieve 45% of their estimated GMV in the first 30 days through both organic and inorganic strategies. Comprehensive documentation, updating trackers and Salesforce data, and generating regular reports on onboarding status and merchant performance are also key responsibilities. Finally, the role involves proposing and implementing improvements to the onboarding process based on feedback and performance analysis, staying updated with best practices and market trends.
RequirementsExperience working in high-growth B2B roles - with tech related product
3+ years of experience in startups or high-growth organizations in project-related roles.
Proven ability to manage multiple clients simultaneously.
Experience in building and improving company processes.
Successfully collaborated and rolled out projects across various departments.
Analytical Skills: (Must)
Ability to create and manage reports using Looker.
Ability to analyze data and performance metrics.
Skill in using analytical insights to improve processes and strategies.
Work on a problem that matters and empower merchants across the region.
Build a lasting company from the very beginning, helping define every aspect of it.
Massive market opportunity ahead of us; we are growing faster than pretty much any other fintech lender was at our stage.
Work alongside a great and diverse team that cares about what we are doing and how we are doing it.
Generous compensation, including equity, 100% health insurance (and 50% for dependents), unlimited time-off and working remotely, visa sponsorship
-
Onboarding Project Coordinator
hace 3 semanas
Colombia Addi A tiempo completoAbout AddiWe are a technology company dedicated to transforming credit and banking in Latin America, starting with point-of-sale finance. Our mission is to build fair, simple, and affordable financial services that empower our clients, treating them with dignity, and building financial freedom.We operate as a full-stack startup, having built our core systems...
-
Hotel Onboarding Specialist
hace 2 días
Colombia Hopper A tiempo completoAbout the JobThe Hotel Onboarding Specialist is a key point of contact for new hotel partners during the onboarding process. This role requires effective communication, organization, and knowledge of the hotel industry.Responsibilities:Support and onboard hotel partners through different connectivity systems and solutionsTrack onboarding status and hotel...
-
Onboarding Specialist
hace 2 semanas
Colombia Addi A tiempo completoAbout Addi: We're a technology company transforming credit and banking in Latin America. Our mission is to build fair, simple, and affordable financial services that empower our clients. We've already served millions of clients and disbursed millions of dollars. Our technology and analytics platform will drive our progress. We're a conscious company...
-
Client Onboarding Specialist
hace 6 meses
Colombia LatamCent A tiempo completo**Role Overview**: We're seeking an Client Onboarding Specialist with exceptional communication skills and a knack for technology to join our team. You'll be the first point of contact for our clients, guiding them through the setup process and ensuring a smooth onboarding. Your role is pivotal in helping clients understand and leverage Captain for their...
-
Hotel Onboarding Specialist
hace 3 semanas
Colombia Hopper A tiempo completoAbout the RoleThe Implementation Specialist (IS) is the primary point of contact for hotel partners during the onboarding process. This role requires effective communication, organizational skills, and a proactive approach to ensure seamless connectivity and quality presence on the Hopper platform.Key ResponsibilitiesSupport and onboard hotel partners...
-
Senior Onboarding Specialist for Client Success
hace 1 semana
Colombia AgileEngine, LLC A tiempo completoJob DescriptionWe are seeking a skilled Senior Onboarding Specialist to join our team at AgileEngine, LLC.Key Responsibilities:Develop and implement onboarding plans tailored to each client's needs, ensuring alignment with project goalsFacilitate the onboarding process for new contractors, guiding them through established procedures and ensuring their...
-
Onboarding Specialist
hace 6 meses
Colombia Solvo Global A tiempo completo**Title: Jr Onboarding Implementation Specialist - Medellín** ¿Estás listo para embarcarte en una emocionante aventura comoJr Onboarding Implementation Specialist en Solvo en Medellín? Estamos buscando a una persona dinámica para unirse a nuestro equipo y desempeñar un papel fundamental en nuestro proceso de incorporación de clientes. Si te apasionan...
-
Onboarding Specialist
hace 5 meses
Colombia Solvo Global A tiempo completo**Title: Jr Onboarding Implementation Specialist - Medellín** ¿Estás listo para embarcarte en una emocionante aventura comoJr Onboarding Implementation Specialist en Solvo en Medellín? Estamos buscando a una persona dinámica para unirse a nuestro equipo y desempeñar un papel fundamental en nuestro proceso de incorporación de clientes. Si te apasionan...
-
Senior Project Manager Customer Onboarding
hace 7 meses
Colombia Kuehne+Nagel A tiempo completoYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. - ** Your Role**: - Management of implementation projects for Kuehne Nagel Integrated Logistics - Execution within the regionally and globally aligned project management...
-
Project Closure Specialist
hace 4 semanas
Colombia AMAROK A tiempo completoProject Closure SpecialistAMAROK is a leading provider of perimeter security solutions, protecting commercial and industrial properties for over 30 years. As a Project Closure Specialist, you will play a critical role in ensuring the smooth and accurate closure of our completed projects.Key Responsibilities:Streamline project closure processes by uploading...
-
Compliance Onboarding Specialist
hace 3 semanas
Colombia Dlocal Corp A tiempo completoWhy dLocal?dLocal empowers global companies to collect payments in 40 emerging markets. Our clients rely on us to increase conversion rates and simplify payment expansion. As a payments processor and merchant of record, we facilitate our merchants' entry into the world's fastest-growing markets.By joining dLocal, you'll be part of a dynamic global team that...
-
Technical Project Specialist
hace 5 meses
Colombia Wolfram A tiempo completo**Job title**:Technical Project Specialist Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is seeking a highly motivated Technical Project Specialist to join the Academic Innovation Support Group. The Technical Project Specialist is not just another team member in the Academic Innovation Support Group. They are a key advocate, driving...
-
Product Specialist
hace 6 meses
Colombia Sana Commerce A tiempo completoMedellín- - Project Management**Product Specialist**: - Medellín Project Management - At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths._ It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers,...
-
Project Closure Specialist
hace 4 semanas
Colombia AMAROK A tiempo completoAt AMAROK, we're committed to providing top-notch perimeter security solutions to businesses across the nation. As a Project Closure Specialist, you'll play a vital role in ensuring the smooth and accurate closure of our completed projects. Your attention to detail and ability to analyze contracts will be essential in driving project...
-
Project Closure Specialist
hace 3 semanas
Colombia AMAROK A tiempo completoAt AMAROK, we are committed to delivering exceptional results and ensuring the highest level of quality in all our projects. As a Project Closure Specialist, you will play a crucial role in ensuring the smooth and accurate closure of our completed projects. Your attention to detail and ability to analyze contracts will be essential in identifying and...
-
Sr. Adoption Specialist
hace 6 meses
Colombia, Huila ONR Applications A tiempo completo**Company Overview** ONR Applications is a cutting-edge tech start-up dedicated to revolutionizing community association living and management through innovative apps and platforms. We’re committed to delivering exceptional experiences and driving customer success. **Position Overview** We are seeking a proactive and detail-oriented Adoption Specialist...
-
Compliance Onboarding Specialist
hace 2 meses
Colombia Dlocal Corp A tiempo completoWhy you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Project Manager Americas
hace 5 meses
Colombia Sana Commerce A tiempo completoMedellín- - Project Management**Project Manager Americas**: - Medellín Project Management - t Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths._ It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers,...
-
Launch Specialist
hace 3 semanas
Colombia Owner A tiempo completoWebsite Onboarding SpecialistAbout the RoleWe are seeking a skilled Website Onboarding Specialist to join our team at Owner.com. As a key member of our team, you will be responsible for welcoming newly-signed partners to our platform and ensuring a smooth onboarding experience.Key ResponsibilitiesManage a portfolio of partners, balancing their onboarding...
-
Project Closing Specialist
hace 4 semanas
Colombia AMAROK A tiempo completoAMAROK has been relentlessly protecting commercial and industrial properties for over 30 years. As the Nation’s #1 Perimeter Security Company, we provide businesses with 24/7/365 protection with our highly advanced perimeter security solution. From South Carolina to Hawaii, The Electric Guard Dog protects more than 6,000 properties from crime and criminal...