Senior Partnerships Manager

hace 1 día

Colombia Anthology A tiempo completo

Senior Partnerships Manager

Remote - Colombia

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

The Anthology Partner Program is a differentiator in that it provides an ecosystem that enables our clients with a richer, more engaging educational experience for both learners and educators, no matter what their unique needs may be.

As Sr Partnerships Manager, you will:

  • Manage a portfolio of Anthology Partner accounts at different stages within their lifecycle and maintain ongoing engagements with prioritized Partners.
  • Create Partner account plans to provide additional recommendations that will benefit the Partner’s investment in Anthology.
  • Help new Partners navigate through their initial onboarding and fulfillment of program services.
  • Track and manage Partner satisfaction by monitoring Partner usage data, health indicators, and potential growth opportunities and translating into strategies for success.
  • Act as a subject matter expert, providing Partners with insights and structured guidance for leveraging the full scope of opportunities to access the Anthology ecosystem.
  • Foster relationships and collaborate with cross-functional internal teams including Product Management and Product Development to ensure Partners achieve their strategic business objectives.
  • Create and document new business processes as we scale our partnerships program.
  • Manage day-to-day relationships with Partners, developing an understanding of their products, services, and strategies to help Partners develop their product, sales, marketing, and delivery capabilities in line with Anthology’s strategy.
  • Capture and integrate key performance indicators (KPIs) to measure operational effectiveness and return on investment (ROI) for Partner marketing solutions.
  • Demonstrate the ability to demo Partner technology to internal and external clients.
  • Build and maintain strong relationships with a diverse set of internal and Partner constituencies.
  • In coordination with Partner Marketing, create and manage measurable, market-driven campaigns leveraging all relevant elements of the marketing mix including public relations, social media, events, online marketing, direct marketing, and client programs.
  • This role requires no more than 25% travel.

The Candidate:

Required skills/qualifications:

  • University degree or equivalent experience.
  • 6 - 8 years of prior relevant experience.
  • 2+ years of relationship management experience, preferably in a B2B SaaS organization.
  • Demonstrated interpersonal skills; ability to communicate effectively both written and verbally with a variety of internal and external audiences.
  • Quick thinker, calm in tough situations, adept at problem resolution, ability to think strategically while managing multiple projects and Partners.
  • Ability to multi-task and quickly adapt to specific Partner needs and think independently and resourcefully, addressing unique customer issues.
  • Previous experience in effective account management with strong customer-centric orientation.
  • Ability to develop and document complex new business processes.
  • Ability to manage Partner expectations and work effectively with cross-functional teams.
  • Ability to prioritize and delegate in a resource constrained environment and re-prioritize resources rapidly.
  • Computer proficiency, including full command of Microsoft Office applications (MS Word, PowerPoint, and Excel), Salesforce, and other applications utilized for position.
  • Ability to exercise discretion, creative decision-making, and independent good judgment.
  • Comfort and proficiency with managing conflict and working with diverse populations.
  • Demonstrated ability to act as advocate for Partners.
  • Fluency in written and spoken English at CEF B2 level or above.

Preferred skills/qualifications:

  • Familiarity with EdTech including Student Information Systems.
  • Related experience in account management and customer support and retention.
  • Previous experience in a SaaS company.
  • Demonstrated ability to support Marketing, Business Development, proposal creation, and other efforts towards successful Partner acquisition and retention.
  • Strong organizational skills, being able to effectively organize information, insights, and documentation.
  • Previous data management experience.

Pay range: $x - $x/year depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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