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Network Support Specialist
hace 3 meses
About Our Client
Our client is a leading international company with a strong presence in the industry.
Job Summary
The Network Support Analyst will be responsible for ensuring the uninterrupted availability of our client's network, thereby supporting the organization's operational and business continuity. This role plays a critical part in our client's customer obsession value and improving customer experiences.
Key Responsibilities
- Communicate effectively with customers, understanding their needs and providing timely support.
- Collaborate with a team of Subject Matter Experts to resolve complex network issues.
- Stay up-to-date with industry trends and best practices in network management.
- Develop and maintain a deep understanding of our client's network infrastructure.
Requirements
- 1+ year of experience in business network support.
- Excellent communication skills in English, Portuguese, or Spanish.
- Strong problem-solving skills and ability to work under pressure.
- Self-motivated and eager to learn and grow with the company.
What We Offer
We provide a competitive compensation package, opportunities for professional growth and development, and a supportive work environment that values diversity and inclusion.
