Network Operations Specialist

hace 2 días


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

About the Role
Contribute to the success of Scotiabank's Global Network Operations as a member of the Day Support team. This position is responsible for ensuring specific individual goals, plans, and initiatives are executed in support of the team's business strategies and objectives.

About You
We're looking for a talented Network Operations Specialist with excellent problem-solving and decision-making skills. The ideal candidate will possess technical knowledge or experience with Cisco routers, switches, and firewalls, as well as a strong customer orientation and ability to learn rapidly.

Key Responsibilities
• Monitor, triage, and action/escalate network alerts/events
• Conduct health checks, provide reporting, and incident communications
• Work with the help desk to fix user-related network issues and open tickets with carriers and vendors
• Answer the 24/7 hotline and respond to team emails
• Implement network changes according to provided MOP (Method of Procedure) and implement Firewall Port Requests (FPRs)

About the Benefits
As a Network Operations Specialist at Scotiabank, you'll enjoy a competitive salary ($70,000 - $90,000 per year), depending on your level of experience and qualifications. You'll also receive a bank-issued laptop, opportunities for professional growth and development, and a comprehensive benefits package.

About Scotiabank
ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogotá, Colombia. We value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone.



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