Network Support Specialist
hace 2 meses
We are seeking a highly skilled Network Support Specialist to join our team at Scotiabank. The successful candidate will be responsible for providing exceptional technical support and maintenance services for our global network infrastructure.
Key Responsibilities:- Network Maintenance: Perform routine checks and maintenance on network devices, routers, switches, and firewalls to ensure optimal performance and security.
- Troubleshooting: Investigate and resolve complex network issues, including connectivity problems, outages, and configuration errors.
- Incident Response: Respond quickly and effectively to network incidents, working closely with stakeholders to minimize downtime and impact on business operations.
- Change Management: Implement changes to network configurations, upgrades, and new deployments in accordance with approved procedures and standards.
- Reporting and Metrics: Track and analyze key performance indicators (KPIs) for network health, availability, and performance, providing regular reports to management and stakeholders.
- Technical Knowledge: In-depth knowledge of Cisco routers, switches, and firewalls, as well as other network technologies such as TCP/IP, BGP, OSPF, and LAN/WAN.
- Certifications: CCNA certification required; CCNP an asset.
- Problem-Solving: Excellent problem-solving skills, with the ability to think critically and analytically in high-pressure situations.
- Communication: Effective communication and collaboration skills, with the ability to work with diverse teams and stakeholders.
- Competitive Salary: $85,000 - $110,000 per year, depending on experience.
- Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings plan.
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