Technical Support Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo

Company Overview
Scotiabank is a global bank with a presence in over 50 countries. We offer a wide range of financial services to individuals, businesses, and institutions.

Job Description
We are seeking an experienced Technical Support Specialist to join our team in Bogotá, Colombia. The successful candidate will provide second-level triage and support for employees and employee computing systems. They will also resolve or escalate incidents reported by phone or email, and facilitate request fulfillment processes.

Required Skills and Qualifications
The ideal candidate will have 1-2 years of technical support and customer service experience, as well as a relevant degree or proven IT experience. They must be functionally competent in the use of standard office productivity tools, such as Microsoft Tools. A B2+ level of English is also required.

Benefits
We offer a competitive salary of $550,000 COP per year, plus benefits such as health insurance, retirement plan, and paid time off. We also offer opportunities for career growth and professional development.

Location
The role will be based in Bogotá, Colombia, with the option to work from home.



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