Customer Service Representative

hace 3 semanas


Bogotá, Bogotá D.E., Colombia 3M A tiempo completo
Join 3M's Innovative Team

At 3M, we're committed to innovation and creativity. As a USAC Customer Service Representative, you'll have the opportunity to collaborate with diverse teams and make a meaningful impact.

The Role

As a key liaison between 3M and our customers, you'll be responsible for:

  • Handling order entry, status, and product information inquiries
  • Communicating with customers and internal teams via phone and written correspondence
  • Managing worklists, including raising internal tickets for issues and concerns
  • Systematic problem-solving for material information records and master data monitoring
  • Developing and leading improvements to work processes and tools
  • Resolving non-routine and difficult customer inquiries and complaints
Your Skills and Expertise

To succeed in this role, you'll need:

  • Bachelor's degree or higher from an accredited institution
  • One year of combined experience in accounts receivable, accounts payable, finance, customer service, or a 3M Customer Services role
  • English language proficiency level C1

Additional qualifications include SAP system experience, cross-functional project leadership, and self-motivation.

Why 3M?

At 3M, we offer a supportive work environment, competitive pay, and benefits. We're committed to helping you grow and succeed in your career.



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