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Global Snapshot Client Liaison

hace 1 mes

Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo
Job Summary

The Global Snapshot Client Liaison is a key operational contact for clients and NielsenIQ countries worldwide. This role is responsible for the design and management of the production and delivery of multi-country Ad hoc reports. The successful candidate will ensure that reports optimally combine client needs and existing data sources, with a focus on good project design and timely delivery.

Key Responsibilities
  • Provide services that meet client needs and expectations.
  • Coordinate data orders and report production with the production team in other countries.
  • Work on process and service improvement to bring efficiency, productivity, and flexibility to the global snapshot team.
  • Support clients and Business Development Managers on the correct escalation and resolution of day-to-day queries, new business opportunities, and technical requirements.
  • Attend client meetings to identify client needs versus production capabilities and agree on best compromises.

Requirements
  • Strong communication skills, with very good English (written and spoken).
  • Ability to communicate requirements clearly to stakeholders within and outside the production team.
  • Ability to build relationships across countries and cultures to establish a network.
  • Excellent administrative and organizational skills to track the status of Ad Hoc reports production and delivery.
  • Ability to handle multiple, competing deadlines and manage expectations where appropriate.

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With a holistic retail read and the most comprehensive consumer insights, delivered with advanced analytics through state-of-the-art platforms, NielsenIQ delivers the Full View.

For more information, visit NIQ.com.

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NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.