Business Operations Director

hace 4 semanas


Cali, Valle del Cauca, Colombia Taskus A tiempo completo

At TaskUs, we're seeking a talented Operations Manager to lead our day-to-day business operations, managing a team of up to 150 FTE, and overseeing client relationships. The ideal candidate will have a proven track record of scaling operations, driving performance management, and fostering employee retention. In this role, you'll be responsible for managing TaskUs client relationships, providing updates on performance, and presenting in business reviews. You'll work closely with your team leaders and teammates to ensure they're equipped with the skills and knowledge necessary to succeed. As an Operations Manager, you'll be responsible for solving business problems through innovation, meeting KPIs consistently, and providing the best possible customer experience to our clients. In return, we offer competitive industry salaries, comprehensive benefits packages, and opportunities for professional growth. If you're a results-driven leader with excellent communication and presentation skills, we encourage you to apply. This role is based in Medellin, and we require an open and flexible schedule to accommodate clients' needs. As a company, we're committed to providing equal access to opportunities and welcome applicants from diverse backgrounds. We're looking for someone with a Bachelor's degree in business administration or management, two plus years of managing supervisors in the call center environment, and BPO experience. The estimated salary for this role is $65,000 - $85,000 per year, depending on experience.



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