Operations Director
hace 23 horas
TaskUs is a cutting-edge provider of outsourced digital services and next-generation customer experience to innovative technology companies. Our mission is to help clients represent, protect, and grow their brands in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ridesharing, HiTech, FinTech, and HealthTech.
Our StoryWe started with a single idea: create a different breed of Business Processing Outsourcing (BPO). At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We OfferWe prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
The Role of an Operations ManagerAn Operations Manager is a leader who oversees the day-to-day business operations, managing a team of up to 150 FTEs. The ideal candidate will be responsible for managing client relationships, providing updates on performance, and presenting during business reviews. They will work closely with team leaders and teammates to ensure they have the necessary skills and knowledge to succeed.
Responsibilities- Manage day-to-day business operations, overseeing a team of up to 150 FTEs.
- Manage client relationships and provide regular updates on performance.
- Present during business reviews, ensuring seamless communication with clients.
- Work closely with team leaders and teammates to equip them with the necessary skills and knowledge.
- Maintain consistent KPIs, solving business problems through innovation.
We are seeking an experienced Operations Manager with:
B2 English level or higher.At least two years of managing supervisors in the call center environment.One year of client management experience.(Nice to have) Bachelor's degree in business administration or management.Excellent communication and presentation skills.Job ExpectationsThis role is based in Medellin, Colombia, and requires an open and flexible schedule to meet client needs. As an Operations Manager, you will be part of a dynamic team dedicated to delivering exceptional customer experiences.
Salary RangeWe offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience.
In this role, you will have the opportunity to grow your career with a fast-paced company like TaskUs. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.
-
Senior Operations Director
hace 2 semanas
Cali, Valle del Cauca, Colombia TaskUs A tiempo completoAbout the Role:We are seeking a highly experienced Senior Operations Manager to join our team at TaskUs.Key Responsibilities:Manage day-to-day business operations, including performance, billing, and PNL.Lead weekly syncs with Operations Managers and Team Leads, and provide one-on-one coaching and development to Team Members as needed.Collaborate with Senior...
-
Operations Director
hace 4 semanas
Cali, Valle del Cauca, Colombia Taskus A tiempo completoAbout TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to innovative technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more. Our People First culture has enabled us to expand our...
-
Cali, Valle del Cauca, Colombia Fercam Austria Gmbh A tiempo completoOverviewFercam Austria GmbH seeks a skilled Logistics Operations Director to oversee daily transport operations on assigned routes. This role serves as a key interface between international partners, driving growth through pricing strategies and profitability management.About the RoleThis full-time position offers a competitive salary of €60,000 per annum,...
-
Cali, Valle del Cauca, Colombia David Kennedy Recruitment A tiempo completoAbout the CompanyDavid Kennedy Recruitment is a leading recruitment agency with a global presence, providing exceptional services to connect candidates and clients seamlessly. Our innovative approach has earned us a reputation as a trusted partner in the industry.Job Title: Senior Business Development Director for LATAM OperationsWe are seeking an...
-
Operations Director
hace 2 semanas
Cali, Valle del Cauca, Colombia TaskUs A tiempo completoAbout TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and serving clients in the fastest-growing sectors.We have a presence in twenty-three locations across twelve...
-
Business Operations Director
hace 3 semanas
Cali, Valle del Cauca, Colombia Taskus A tiempo completoAt TaskUs, we're seeking a talented Operations Manager to lead our day-to-day business operations, managing a team of up to 150 FTE, and overseeing client relationships. The ideal candidate will have a proven track record of scaling operations, driving performance management, and fostering employee retention. In this role, you'll be responsible for managing...
-
Strategic Talent Acquisition Operations Director
hace 2 días
Cali, Valle del Cauca, Colombia TaskUs A tiempo completoAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect, and grow their brands by leveraging our cloud-based infrastructure and expertise in high-growth sectors such as social media, e-commerce, gaming, streaming...
-
Regional Director LATAM Opportunity
hace 3 días
Cali, Valle del Cauca, Colombia David Kennedy Recruitment A tiempo completoAbout Our CompanyDavid Kennedy Recruitment is a global recruitment services provider with an innovative approach to connecting candidates and clients seamlessly. We work with leading investment firms, offering exceptional talent solutions that drive business growth.Job DescriptionWe are seeking a Regional Managing Director for our LATAM office, responsible...
-
International Transport Director
hace 2 semanas
Cali, Valle del Cauca, Colombia Fercam Austria Gmbh A tiempo completoSeeking a highly skilled International Transport Manager to oversee and optimize transport activities. The ideal candidate will plan, manage, and execute transport operations, ensuring timely and cost-efficient deliveries. This role involves close interaction with external clients, continuous performance monitoring, and active participation in a...
-
Quality Assurance Director
hace 2 semanas
Cali, Valle del Cauca, Colombia TaskUs A tiempo completoResponsibilities: • Oversee the delivery of quality KPIs for aligned campaigns and Lines of Business (LoBs) • Monitor daily activities and achievements of quality teams • Provide actionable insights to clients and operations based on audit observations • Drive and manage improvement initiatives based on Root Cause Analysis (RCA) or client requests...
-
Security Manager
hace 1 mes
Cali, Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completoJob Title: Security ManagerColgate-Palmolive Company is a leading global consumer goods company seeking a highly skilled Security Manager to join our team in Colombia. As a Security Manager, you will be responsible for ensuring the safety and security of our employees, assets, and facilities in Colombia, Peru, Ecuador, Bolivia, and Venezuela.Key...
-
Security Manager
hace 4 semanas
Cali, Valle del Cauca, Colombia Colgate-Palmolive Company A tiempo completoJob SummaryThe Security Manager is responsible for overseeing the company's security operations in Colombia, Peru, Ecuador, and Bolivia. This role involves strategic planning and development of projects to reduce operational risks and align with the company's objectives and growth.Key ResponsibilitiesImplement and manage global security programs for business...
-
Security Manager
hace 1 mes
Cali, Valle del Cauca, Colombia Colgate-Palmolive A tiempo completoJob Title: Security ManagerColgate-Palmolive is seeking a highly skilled Security Manager to lead our security operations in Colombia, Peru, Ecuador, Bolivia, and Venezuela. As a key member of our team, you will be responsible for developing and implementing comprehensive security strategies to protect our assets, employees, and reputation.Key...
-
Security Manager
hace 3 semanas
Cali, Valle del Cauca, Colombia Colgate A tiempo completoJob Title: Security ManagerColgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich...
-
Security Manager
hace 1 mes
Cali, Valle del Cauca, Colombia Colgate A tiempo completoJob Title: Security ManagerColgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich...
-
Security Manager
hace 3 semanas
Cali, Valle del Cauca, Colombia Colgate-Palmolive A tiempo completoJob DescriptionWe are seeking a highly skilled Security Manager to join our team at Colgate-Palmolive. As a key member of our security team, you will be responsible for ensuring the safety and security of our operations in Colombia, Peru, Ecuador, Bolivia, and Venezuela.Key Responsibilities:Develop and implement comprehensive security programs to reduce...
-
Security Manager
hace 3 semanas
Cali, Valle del Cauca, Colombia Colgate A tiempo completoColgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the...
-
Analista Logístico de Suministro
hace 3 semanas
Cali, Valle del Cauca, Colombia Ingredion A tiempo completoDescripción del cargoEl Analista Logístico de Suministro es un profesional clave en la optimización del proceso de cadena de suministro de la región Andina. Se encarga de identificar planes de acción y hacer seguimiento de ellos para reducir ineficiencias y capturar nuevas oportunidades para optimizar el costo logístico total y el nivel de...
-
Director of Operations
hace 5 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**: **TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Senior Director of Operations
hace 5 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Operations specialist
hace 3 semanas
Santiago de Cali, Colombia America Steel Trade Corporation A tiempo completoAmerica Steel Trade Corporation is an international trading company, AST specializes in sourcing, exporting/importing, and distributing steel and raw materials to the North, Central and South American Markets. Who are we looking for: A motivated and self-driven individual who has experience in the operations field in a trading company. A person must...
-
Regional Managing Director LATAM
hace 4 semanas
Cali, Colombia David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied. David...
-
Security Manager
hace 1 mes
Cali, Colombia Colgate-Palmolive A tiempo completoRelocation Assistance Offered Within Country 163210 - Cali, Valle del Cauca, Colombia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200...
-
Security Manager
hace 1 mes
Cali, Colombia Colgate-Palmolive Company A tiempo completoRelocation Assistance Offered Within Country# 163210 - Cali, Valle del Cauca, ColombiaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries...
-
Learning Experience Manager
hace 5 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Learning Experience Manager
hace 6 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Security Manager
hace 1 mes
Santiago de Cali, Colombia Colgate-Palmolive A tiempo completo# 163210 - Cali, Valle del Cauca, Colombia Who We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as...
-
Regional Planner Latam
hace 2 meses
Cali, Colombia Abbott Laboratories A tiempo completo**Regional Planner Latam**: **About Abbott**: **Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.**: **Working at Abbott**: **At Abbott, you can do work that matters, grow, and learn, care for yourself and family,...
-
Analista de La Cadena de Suministro
hace 1 mes
Cali, Colombia Ingredion Colombia S.A. A tiempo completo**OBJETIVO**: Responsable de la optimización del proceso de cadena de suministro de la región Andina a través del seguimiento y análisis de indicadores, para identificar planes de acción y hacer seguimiento de ellos para reducir ineficiencias y/o capturar nuevas oportunidades para optimizar el costo logístico total y el nível de...
-
Security Manager
hace 1 mes
Santiago de Cali, Colombia Colgate A tiempo completoEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline,...
-
Client Services Manager
hace 5 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Learning Experience Manager
hace 3 semanas
Santiago de Cali, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Regulatory Affairs Coordinator
hace 5 meses
Cali, Colombia Colgate-Palmolive A tiempo completoNo Relocation Assistance Offered 157345 - Cali, Valle del Cauca, Colombia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...
-
Analista de la Cadena de Suministro
hace 4 semanas
Santiago de Cali, Colombia Ingredion A tiempo completoOBJETIVO: Responsable de la optimización del proceso de cadena de suministro de la región Andina a través del seguimiento y análisis de indicadores, para identificar planes de acción y hacer seguimiento de ellos para reducir ineficiencias y/o capturar nuevas oportunidades para optimizar el costo logístico total y el nivel de Servicio. ...
-
Analista de la Cadena de Suministro
hace 1 mes
Santiago de Cali, Colombia Ingredion Colombia S.A. A tiempo completoOBJETIVO: Responsable de la optimización del proceso de cadena de suministro de la región Andina a través del seguimiento y análisis de indicadores, para identificar planes de acción y hacer seguimiento de ellos para reducir ineficiencias y/o capturar nuevas oportunidades para optimizar el costo logístico total y el nivel de Servicio. ...
-
Analista de la Cadena de Suministro
hace 7 días
Santiago de Cali, Colombia Ingredion Colombia S.A. A tiempo completoOBJETIVO: Responsable de la optimización del proceso de cadena de suministro de la región Andina a través del seguimiento y análisis de indicadores, para identificar planes de acción y hacer seguimiento de ellos para reducir ineficiencias y/o capturar nuevas oportunidades para optimizar el costo logístico total y el nivel de Servicio. ...