Customer Support Associate for Business Growth
hace 5 días
Solvo Global is revolutionizing customer engagement in North America using AI-powered tools, providing cost-effective remote talent across 50+ industry specialties to U.S. and Canadian businesses.
As a Customer Support Associate at Solvo Global, you will play a crucial role in delivering exceptional customer experiences, ensuring customer satisfaction, and managing service inquiries on a daily basis.
This is a full-time, on-site position located in Medellin, where you will work as a key member of our team, focusing on customer support and experience enhancement.
We are seeking candidates with strong verbal and written communication skills, ability to multitask and problem-solve efficiently, and experience in similar roles or customer-facing positions.
The ideal candidate should have excellent customer service and experience expertise, fluency in English (additional languages are a plus), and experience with CRM software is advantageous.
This role requires attention to detail, empathy towards customers, and the ability to work collaboratively in a fast-paced environment.
We estimate the salary for this position to be around $40,000 - $60,000 per year, depending on qualifications and experience.
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